Support Team Supervisor

The Capital Works team are looking for an agile, passionate, and organised individual with good attention to detail. In this role you will have responsibility of a small support team and work closely with management colleagues at various levels throughout the Technical Services Planned department.

What you'll be doing

In this role you will ensure accurate information is captured to support the pre-construction, live-works and post-construction phases of the capital reinvestment programme or associated planned maintenance schemes.

You will be expected to work across various work environments, including home, office and construction sites to help and support the teams across the department and ensure services deliver value for money.

What we're looking for

To join our Capital Delivery team, we’re looking for someone with:

• a qualification at level 3 of the Regulated Qualifications Framework;
• ability to challenge the way we work – identify areas and actions to improve;
• experience, knowledge and understanding in the operation of a mainframe computer management system;
• significant experience using Microsoft Office 365, including but not limited to; Outlook, Word, Excel, Teams, PowerPoint etc;
• ability to present information in a clear concise manner;
  experience of a customer focused service delivery, including tenant
• liaison; and
• flexible approach to workloads dictated by business needs.

For more details on what we’re looking for in this role, please see the Job Description below.

For more information or an informal chat about this role, please contact  Kim Rawson, Operations Manager - Planned on 07717306357. 

WDH is accredited by Investors in People, which means we recognise that our employees are our most valuable asset. As an employer WDH can offer you a great set of benefits which includes:

• 26 days holiday (rising to 31 after 5 years' service) and statutory bank holidays;
• an extra day off on your birthday;
• generous employer pension contribution;
• happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
• a wide range of personal development opportunities;
• a fantastic health and wellbeing package;
• access to WDH Rewards for a fantastic range of lifestyle savings and salary sacrifice schemes including cycle to work, home electronics and our car benefit scheme;
• one day to take part in our Volunteering Scheme; and
• "cycle to work" scheme and discounted shopping platform.

We are an equal opportunities employer and welcome applications from all.

How to apply

• Read the job description, person specification and guidance notes below.
• Complete the supporting information form below with details of how you meet the person specification.
• We also encourage you to provide your CV if you have one but please remove any information that identifies you (e.g. your name and address). 
• Email your supporting information form, and CV if you have one, to [email protected] before the closing date. Applications close at midnight on the date specified at the top of this page.

What happens next? 

• You'll receive an automatic reply to let you know we've received your application.
• We'll then score all the applications against the person specification and contact you to let you know if we're inviting you to interview. 

If you have any questions, please contact our Recruitment Team on the email address above.