Estate Officers

We are looking for individuals who have drive, commitment and passion to help maintain and improve the estates, where properties are owned and managed by WDH.  

A key part of these role is to always promote our service in a manner consistent with the Team Plan, Customer Charter Standards, legal and regulatory requirements.

In these roles, you will manage individual tenancies conditions, manage and improve environmental quality of our neighbourhoods and help to create places where people want to live and stay. 

Details of each role which we are recruiting is as follows: 

Estate Officer – Out of District
Up to 37 Hours, Fixed term up to 11 months 
You will be required to take a pro-active approach to managing tenancy breaches and provide relevant support to individual tenants. You will effectively manage and monitor a caseload, be able to prepare written statements and have an understanding of the legal process. You will represent WDH in court and whilst working with key partners, internally and externally to support our tenants.

Estate Officer – Peripatetic 
Up to 37 Hours, Permanent 
You will be responsible for all aspects of tenancy and estate management within the Wakefield district and when required across the wider Yorkshire region. You will primarily work across all seven neighbourhood areas within the Wakefield district to provide additional employee resource.

Estate Officer – Neighbourhoods  
22 Hours, Permanent 
You will take a pro-active approach dealing with planned, cyclical, environmental and tenancy management issues. You will work with key partners to create high quality environmental standards throughout our communities.

What we’re looking for

To join our Estates department, we’re looking for someone with:

• relevant and significant housing experience;
• an understanding of the issues affecting individual WDH tenants and the wider community;
• strong and effective verbal and written communication skills;
• ability to deliver high levels of performance to meet the agreed targets, standards and deadlines in a performance-oriented culture;
• excellent time management and organisational skills;
• decisive analytical and interpretation skills; and
• self-motivated with the ability to work in pressurised situations.

The position requires applicants to hold a current, valid UK driving licence with the ability to travel throughout the Wakefield district and Yorkshire region, when required on a daily basis. You will also need to be available to attend out of hours meetings and participate in out of hours call-out and emergency planning procedures.

For more details on what we’re looking for in these roles, please see Job Descriptions below.

For more information or an informal chat about this role, please contact Joel Brown, Tenancy Management Officer on 07919691561. 

WDH is accredited by Investors in People, which means we recognise that our employees are our most valuable asset. As an employer WDH can offer you a great set of benefits which includes:

• 26 days holiday (rising to 31 after 5 years' service) and statutory bank holidays;
• an extra day off on your birthday;
• generous employer pension contribution;
• happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
• a wide range of personal development opportunities;
• a fantastic health and wellbeing package;
• one day to take part in our Volunteering Scheme; and
• "cycle to work" scheme and discounted shopping platform.

We are an equal opportunities employer and welcome applications from all.

How to apply

• Read the job description, person specification and guidance notes below.
• Complete the supporting information form below with details of how you meet the person specification.
• We also encourage you to provide your CV if you have one but please remove any information that identifies you (e.g. your name and address). 
• Email your supporting information form, and CV if you have one, to [email protected] before the closing date. Applications close at midnight on the date specified at the top of this page.

What happens next? 

• You'll receive an automatic reply to let you know we've received your application.
• We'll then score all the applications against the person specification and contact you to let you know if we're inviting you to interview. 

If you have any questions, please contact our Recruitment Team on the email address above.