Digital Debt Officer

It’s an exciting time for WDH. To support our tenants to tackle today’s increasing challenges, we are investing in our debt service and growing our award-winning Debt Team.

We are looking for the right people to help us to deliver the support that is needed across the district. We are looking for people who want to improve lives and help people to live confidently in our communities.  

Being part of the Central Debt Team is more than just collecting debt. It’s about seeing the bigger picture and working flexibly to meet the needs of our tenants.

We pride ourselves in being high performing and offer all our employees receive an in-depth training package with mentor support, as well as opportunities to achieve and progress including our bespoke Debt Team Academy to harness the potential of our team.

The usual Monday to Friday 9-5 not for you? The Debt team has a flexible ‘work smart’ approach, so the ability to work evenings and weekends mean working hours can be varied and adaptable. If this is where you want to be, apply today! 

For more details on what we’re looking for in this role, please see the Job Description below. 

For more information or an informal chat about this role, please contact Mark Clipsham, Debt Recovery Manager on 07721236060. 

WDH is accredited by Investors in People, which means we recognise that our employees are our most valuable asset. As an employer WDH can offer you a great set of benefits which includes:

• 26 days holiday (rising to 31 after 5 years' service) and statutory bank holidays;
• an extra day off on your birthday;
• generous employer pension contribution;
• happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
• a wide range of personal development opportunities;
• a fantastic health and wellbeing package;
• access to WDH Rewards for a fantastic range of lifestyle savings and salary sacrifice schemes including cycle to work, home electronics and our car benefit scheme;
• one day to take part in our Volunteering Scheme; and
• "cycle to work" scheme and discounted shopping platform.

We are an equal opportunities employer and welcome applications from all.

How to apply

• Read the job description, person specification and guidance notes below.
• Complete the supporting information form below with details of how you meet the person specification.
• We also encourage you to provide your CV if you have one but please remove any information that identifies you (e.g. your name and address). 
• Email your supporting information form, and CV if you have one, to [email protected] before the closing date. Applications close at midnight on the date specified at the top of this page.

What happens next? 

• You'll receive an automatic reply to let you know we've received your application.
• We'll then score all the applications against the person specification and contact you to let you know if we're inviting you to interview. 

If you have any questions, please contact our Recruitment Team on the email address above.