Admin Officer (Technical Services) x 2

We are looking for two dynamic individuals to join our Mechanical and Electrical and our Repairs and Maintenance Technical Services teams.

What you will be doing

In these roles, you will provide administrative and clerical assistance to support the delivery of responsive, cyclical and planned property maintenance activities within Technical Services. You will promote the service at all times ensuring high standard of Customer Care is achieved at all times in line with our Customer Charter.

The key responsibilities include coordinating and managing the scheduling of work ensuring timely dispatch and relaying messages between our trades people. maintaining accurate records, distributing work orders, resolving customer and colleague enquiries, liaising with external contractors, and contributing to the smooth running of the office. You will also need to ensure that all legislative paperwork, orders, and invoices are dealt with in a timely manner and an appropriate filing system is maintained.

What we are looking for

To join our support team, we’re looking for someone:

• with good communication and customer service skills;
• who can work under pressure;
• who is organised and detail orientated;
• who has an understanding of PC based systems;
• who can meet deadlines and targets; and
• can work independently and as part of a team.

For more details on what we’re looking for in these roles, please see Job Description below.

For more information or an informal chat about this role, please contact Olivia Tarpey, Support Team Manager for Mechanical and Electrical on 07787140151 or Ella Hindmarch, Support Team Supervisor on 07813533789. 

WDH is accredited by Investors in People, which means we recognise that our employees are our most valuable asset. As an employer WDH can offer you a great set of benefits which includes:

• 26 days holiday (rising to 31 after 5 years' service) and statutory bank holidays;
• an extra day off on your birthday;
• generous employer pension contribution;
• happy to talk flexible working, including options for reduced hours, compressed hours or other flexible working patterns;
• a wide range of personal development opportunities;
• a fantastic health and wellbeing package;
• one day to take part in our Volunteering Scheme; and
• "cycle to work" scheme and discounted shopping platform.

We are an equal opportunities employer and welcome applications from all.

How to apply

• Read the job description, person specification and guidance notes below.
• Complete the supporting information form below with details of how you meet the person specification.
• We also encourage you to provide your CV if you have one but please remove any information that identifies you (e.g. your name and address). 
• Email your supporting information form, and CV if you have one, to [email protected] before the closing date. Applications close at midnight on the date specified at the top of this page.

What happens next? 

• You'll receive an automatic reply to let you know we've received your application.
• We'll then score all the applications against the person specification and contact you to let you know if we're inviting you to interview. 

If you have any questions, please contact our Recruitment Team on the email address above.