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Are you UC ready?28 November 2018

Published 28 November 2018
From today (Wednesday 28 November 2018) Universal Credit (UC) Full Service is being rolled out across the Wakefield district. UC replaces six benefits with a single monthly payment similar to a monthly working wage. The six benefits being replaced are: Income-based Jobseeker's Allowance Income-related Employment and Support Allowance Income Support Child Tax Credits Working Tax Credits Housing Benefit From today, you will need to claim UC if you are making a new benefit claim and are of working age. You might also need to claim UC if your circumstances change. Are you ready? It could take five weeks to receive your first payment so it’s important you act quickly when making your claim. Speed up the process by making sure you’re prepared now. We’ve put together some handy guidance on how you can make sure you’re UC ready. If you have any questions about UC or need support you can contact our Cash Wise Team on 01977 724651 or the DWP.
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A vibrant and forward thinking service - Care Link are certified to the new Quality Standards Framework27 November 2018

Published 27 November 2018
Care Link has been certified to the Quality Standards Framework and recently received the award at the International Technology Enabled Care Conference gala dinner.
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Notice to Spark Energy Customers26 November 2018

Published 26 November 2018
On Friday 23 November it was announced that Spark Energy has ceased trading and that OVO Energy are selected by the GB Energy regulator (OFGEM) to take over Spark's customer base.  If you're a Spark customer, it's good news - you don't need to do anything. Spark will continue to service all aspects of your account under the spark brand. It's business as usual.  Ofgem, have also advised that Spark Energy customers will not have their gas or electricity supply affected. Ofgem’s advice to customers in the meantime is: Do not switch to another energy supplier. Take a meter reading ready for when your new supplier contacts you.
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Universal Credit – Less Than a Week to Go!23 November 2018

Published 23 November 2018
We are now less than a week away from the introduction of Universal Credit (UC) Full Service in Wakefield.

Care Link - John and Jean’s story23 November 2018

Published 23 November 2018
Jean recognised her husband needed more support at home after he had his first fall around five years ago. She heard about Care Link from the nurses while John was in hospital and felt it would be a good solution for them.
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Care Link - John and Jean’s story23 November 2018

Published 23 November 2018
Jean recognised her husband needed more support at home after he had his first fall around five years ago. She heard about Care Link from the nurses while John was in hospital and felt it would be a good solution for them.
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Telephone issues22 November 2018

Published 22 November 2018
We’re currently experiencing problems with our telephone system. Please bear with us whilst we work on resolving the issue.
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Service access point (SAP) closure for training (Thursday 29 November at noon)21 November 2018

Published 21 November 2018
Our SAPs will be closed on Thursday 29 November at 12 noon for employee training. They will reopen on Friday 30 November as normal.
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The Barracks unveil new memorial during Remembrance celebration 13 November 2018

Published 13 November 2018
A new entrance to The Barracks estate in Pontefract was unveiled during a remembrance service on Monday 12 November, marking 100 years since the end of World War One.

Our website is now more accessible 13 November 2018

Published 13 November 2018
You may have noticed a slight change to our website. We have added a new tool which makes it more accessible and easy to read for some customers. You can now customise our website in a way that works for you. It now includes dyslexia friendly tools, an interactive dictionary, a translation tool with over 100 languages and an option to turn text to speech.
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