We aim to provide an excellent level of service to all our customers, but we know that sometimes things don’t go as expected.
If you have a complaint, we would like you to tell us about it and what we can do to put things right.
Download our customer app from the App Store or Google Play
Follow us on Facebook and Twitter for news and updates.
OneCALL 0345 8 507 507
Public liability and employers' liability claims
Head Office - Merefield House, Whistler Drive, Castleford, West Yorkshire, WF10 5HX