wdh

Contact us

Send us feedback

Make a complaint

We aim to provide an excellent level of service to all our customers, but we know that sometimes things don’t go as expected.

If you have a complaint, we would like you to tell us about it and what we can do to put things right.

Complaints

The WDH App

Download our customer app from the App Store or Google Play

Social media

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Call us

OneCALL 0345 8 507 507

Liability claims

Public liability and employers' liability claims

Service Access Points

WDH offices

Merefield House office

Address

Head Office - Merefield House,
Whistler Drive,
Castleford,
West Yorkshire,
WF10 5HX

Easy ways to pay

  • Online - Visit our payment website on either a smartphone, tablet or PC.
  • Direct Debit - For more information about paying by Direct Debit contact OneCALL on 0345 8 507 507.
  • The WDH App – Download our App from the App Store or Google Play
  • Phone - make a payment by phone on 0344 902 0900 using your tenancy reference number.
  • Post Office - Use your swipe card to make payments by cash, cheque or debit card at any Post Office in the UK.
  • PayPoint - Use your swipe card to make payments by cash or debit card at any retail outlet displaying the PayPoint logo

Liability claims

Public liability and employers' liability claims