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How we use cookies

The cookies that we use do not contain any personal information and can’t be used to identify you.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not and to provide specific functionality. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

The cookies we used are categorised into:

  • Necessary - We use necessary cookies to make our site work.
  • Performance - We use performance cookies to measure your use of our site, to help us make improvements.
  • Functionality - We use functionality cookies to provide optional use tools like Recite Me and Google Translate.
  • Advertising - We use advertising cookies to help us improve the relevancy of advertising campaigns you receive.

Cookies used by this website
Cookie Name and Persistence Service Category Reason for Use
ASP.NET_SessionId (Session only) Website Necessary We need to use this to recognise you as a unique visitor. This is essential to us showing you the pages and information that you request.
.ASPXAUTH (30 minutes) Website Necessary We store this when you login to the tenant portal. It contains data that remembers your account and stops you having to login every time you visit a different page in your account.
wdhConsent (2 years) Cookie Consent Necessary We use this cookie to remember your cookie consent choices and determine whether or not we need to seek new consent.
1P_JAR (30 days)
AEC (6 months)
ANID (13 months)
CONSENT (13 months)
DV (1 day)
googtrans (Session only)
OTZ (13 months)
SOCS (13 months)
Google Translate Functionality We use Google Translate in our website to allow you to read it in a different language if you need. These cookies are used to provide that functionality and are set by Google.
_ga (13 months)
_ga_XXXXXXXXXX (13 months)
_gat (1 minute)
_gat_gtag_UA_000000000_0 (1 day)
_gid (2 days)
Google Analytics Performance We use Google Analytics to gather quantifiable information about visitors to our website, including which pages have been viewed and how long visitors stayed for. These cookies are used to provide that service and are set by Google.
__Secure-3PSID (13 months)
__Secure-1PSID (13 months)
__Secure-3PAPISID (13 months)
__Secure-1PAPISID (13 months)
APISID (13 months)
DSID (7 days)
DV (1 day)
HSID (13 months)
IDE (13 months)
NID (6 months)
SAPISID (13 months)
SID (13 months)
SSID (13 months)
Google Ads Performance We use Google Ads to help us understand the routes you take through our website in relation to targetted routes we may be promoting. These cookies are used to provide that service and are set by Google.
_gcl_au (3 months) Google Tag Manager Performance We use Google Tag Manager to simplify the way we embed Google Analytics and Google Ads into our website to enable the above. These cookies are used to provide that service that and are set by Google.
CONSENT (13 months)
_GRECAPTCHA (6 months)
rc::a (until deleted)
Google ReCaptcha Necessary We use Google ReCaptcha to on some of our forms to verify that a human is completing them. This prevents automated bots from abusing our forms and submitting false information. These cookies are used to provide that service that and are set by Google.
Recite.Persist (12 months)
Recite.Preferences (12 months)
Recite_Session (Session only)
ReciteMe Functionality We use ReciteMe to provide an accessibility toolbar that you can use if you need it. These cookies are used to provide that functionality and are set by ReciteMe.
wdhMailChimpSignUpAd (1 month)
Tenant area advert Advertising We use this cookie to prevent the advert shown when logging into an online account from displaying more than 3 times.
CONSENT (13 months)
VISITOR_INFO1_LIVE (6 months)
YSC (Session only)
yt.innertube::nextId (until deleted)
yt.innertube::requests (until deleted)
yt-remote-connected-devices (until deleted)
yt-remote-device-id (until deleted)
ytidb::LAST_RESULT_ENTRY_KEY (until deleted)
YouTube Advertising We use YouTube to present videos on some of our website pages. These cookies are used to provide that service and are set by Google.