We are committed to delivering excellent services and seek to improve even further by learning from experience, benchmarking our results, learning from other excellent organisations, achieving awards and accreditations and using evolving technology to maximum effect.
We have successfully achieved many awards and accreditations.
Organisations can enter into an annual awards process at regional, national or European levels. We have achieved significant success in the awards and are proud of how we have progressed to achieve national and international recognition for delivering excellence for customers.
We regularly publish data to improve tenant understanding about the current health of WDH. Our quarterly customer charter report and monthly key performance poster are the two main documents we publish to achieve this.