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News

We’re Proud to be ‘Looking out for our Neighbours’12 February 2019

Published 12 February 2019
We are excited to announce that we are supporting a brand new community campaign from West Yorkshire and Harrogate Health and Care Partnership.

Garages available across the Wakefield district4 February 2019

Published 4 February 2019
See garages near you and register your interest online in a minute.

Foundation Grant is now open31 January 2019

Published 31 January 2019
The next WDH Foundation Grant window is now open for tenants to apply.

Information for OurPower customers30 January 2019

Published 30 January 2019
If you receive your energy from OurPower, you may be aware that the company have stopped trading.

Information for Economy Energy customers23 January 2019

Published 23 January 2019
If you receive your energy from Economy Energy, you may be aware that the company have stopped trading.

Our Tenant Satisfaction Survey is underway14 January 2019

Published 14 January 2019
Our Tenant Satisfaction Survey has started and will end on Friday 22 February 2019. You may receive a call from customer experience specialists, TLF, who are calling a sample of tenants to gather your views on the service you receive from us.  If you do receive a call from TLF, please be assured that we have employed them to complete the survey on our behalf. This ensures that your feedback is anonymous if you wish. We carry out this survey to gather your feedback which we use to make improvements to our services. Since the last survey was carried out, we have been working hard to improve the areas that matter most to you. Keeping the promises we make to you. We have: delivered customer service training to all front line employees; reviewed our Customer Charter Standards based on what you told us was important to you; and reviewed the customer experience for your repairs service, including letting you know the most common rechargeable and non-rechargeable repairs. The way we deal with nuisance and antisocial behaviour. We have: reviewed the process for reporting antisocial behaviour and nuisance; and made sure that if you complain about antisocial behaviour and nuisance you are kept informed about the timescales you can expect for a response. Making us easier to deal with. We have launched Phase 2 of our App which enables you to track the progress of your repair; and we are looking at options for introducing Webchat to give you greater choice in the way you contact us.   Thank you for your feedback and support.
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Take part in our Catch the Shark quiz for the chance to win £50 of shopping vouchers14 January 2019

Published 14 January 2019
To better protect you from loan sharks, we are running a competition with the England Illegal Money Lending Team (IMLT) and Leeds Credit Union. Our ‘Catch the Shark’ competition will run from Monday 14 to Sunday 20 January 2019 and you will have a chance to win one of five £50 Love to Shop vouchers.

Kick off January by being sustainably savvy3 January 2019

Published 3 January 2019
The Sustainability Team have put together a handy social media guide on saving energy for tenants throughout the month of January

Springhills Independent Living Scheme’s longest resident is over the moon with her home’s new look2 January 2019

Published 2 January 2019
Doris Cornick, 95, has recently moved back to her newly renovated flat at WDH’s Springhills Independent Living Scheme in Outwood.

Residents get in the Christmas spirit in Pontefract21 December 2018

Published 21 December 2018
Children from DeLacy Primary School and Carleton Park Junior and Infant School joined residents at Halberg House and Eastbourne Independent Living Scheme for carols and Christmas cheer. Residents sat back and enjoyed listening to the children sing favourites like including Jingle Bells and We Wish You a Merry Christmas. Some even joined in! One resident said: “Listening to the children sing fills us all with happiness and lifts our festive spirits. I look forward to this event every year.”
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WDH News | The latest news from WDH
wdh

News

Just two days left to choose your community heroes25 September 2014

Published 25 September 2014
Time’s running out to pick the community stars who will shine at this year’s Love Where You Live Awards!

Just three days left to vote...24 September 2014

Published 24 September 2014
More than 5,000 votes have now been cast and there’s still time to show support for your community heroes in WDH’s Love Where You Live Awards 2014.

Four days to go in LWYLA voting23 September 2014

Published 23 September 2014
With just four days left before voting closes in the WDH Love Where You Live Awards 2014 we’ve already seen nearly 5,000 votes cast.

Working to meet the changing care climate22 September 2014

Published 22 September 2014
The recent warm weather isn’t the only thing making people hot under the collar. The changing climate of care provision is also creating cause for concern.

Youth club supported to provide local sports activities18 September 2014

Published 18 September 2014
Youngsters from South Kirkby are being encouraged to try new sports thanks to both a national grant and support from WDH and Wakefield Council.
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Lionesses have bright idea ahead of lantern festival17 September 2014

Published 17 September 2014
A community group in Pontefract are preparing for a record-breaking lantern festival thanks to help from WDH.
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Value for Money Annual Assurance Statement launched17 September 2014

Published 17 September 2014
We are extremely proud to launch our Value for Money Annual Assurance Statement 2013/14, which outlines how we aim to provide value for money to all our stakeholders.

Gas Safety Week activities12 September 2014

Published 12 September 2014
To mark Gas Safety Week (15 to 21 September), our Specialist Service Team will be providing advice at different locations across Wakefield.

Love Where You Live Awards 2014 – two weeks voting left!12 September 2014

Published 12 September 2014
With just two weeks left to vote for your winners in this year’s Love Where You Live Awards, we’ve already received 3,614 votes!

CX’s comment on proposed ‘Bedroom Tax’ changes5 September 2014

Published 5 September 2014
MPs in the House of Commons have today voted to make changes to the ‘Bedroom Tax’, or Spare Room Subsidy.
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