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How do I read my Smart Meter?

How to take an Electricity, Economy 7 or Gas Smart Meter reading

How to read your smart meter

Take care to only provide the numbers before the decimal point. 

Electricity Smart Meter Reading - kWH

On your electric smart meter - press 9.

The display will scroll through screens

  • First screen - IMP kWh
  • Second screen - meter reading in kWh - this is your electricity reading. 

Economy 7 Smart Meter Readings - kWh

Press 6: The display will scroll through several screens.

You will need to take two meter readings:

  • IMP RO1 (usually night / off peak reading)
  • IMP RO2 (usually day / peak reading) 

Gas Smart Meter Reading - m³

On your gas smart meter - press 9

The display will scroll through screens

  • First screen - Volume
  • Second screen - meter reading in m³ - this is your gas reading

Beware:

  • The screens will keep scrolling through other specific reading details
  • Screen four shows the gas meter reading in kWh

Please do not use the kWh reading from screen four for gas meter readings as this can cause confusion!

For further information and support contact OneCALL on 0345 8 507 507 and ask for a member of our Sustainability Team.

 

 

 

 

Keywords

Economy 7 ; Smart Meter ; reading ; Gas and Electricity Meter Reading