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I have a problem with my roof, what should i do?

What to do if your roof is leaking or damaged.

Report the problem to OneCALL 0345 8 507 507 the advisor will log the repair. 

Please ensure the contact number we hold for you is up to date to allow us to contact you easily about your repair. 

You can update your details by logging on to your online account.

If your roof is leaking and water is escaping through light fittings or electrics please let us know so we can send an electrician to make it safe until the leak is repaired.

If the weather is bad, we have to comply with health and safety legislation and will not send employees to work on roofs.


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