Logout or return to tenant home page

I think I have damp – what should I do?

Identifying and prevention of condensation and damp.

It’s important that you report any rising damp or large areas of mould in your home to us.

Untreated mould or damp that is left for a long period can cause health issues as well as being difficult to live with.

Our surveyors can look into possible causes and recommend the best way to fix the issue.

If you think you have rising damp, water penetration or a leak you should get in touch with OneCALL on 0345 8 507 507. The advisor will then arrange for someone to visit your home. Please try to give our customer advisor as much information as possible. You can find out more about what rising damp and water penetration is on our factsheet here

If you think you have issues relating to damp in your home, contact OneCALL on 0345 8 507 507.


damp ; condensation ; water ; rising damp ; steam ; mist