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How do I end someone else’s tenancy?

Ending someone else’s tenancy with WDH following bereavement

When someone dies, it is a very emotional time and can be very difficult to come to terms with.

Unfortunately, there are always formalities to carry out. The following information will hopefully give you some practical help and support in making the arrangements you need to end their tenancy.

If the family member or friend was our tenant, please contact us.  We will ask you to complete a form  'Ending the tenancy - Third Party Notice' to legally end the tenancy.  This form will give four weeks' notice to end the tenancy.  The tenancy will continue until the four week notice period ends.

We will need to know:

  • details of the tenant's next of kin;
  • your address or the address of the person dealing with the tenant's affairs (if not you); and
  • you will need to tell us which Monday you expect to hand the keys in by.  This is the date you will have cleared the property of all furniture and belongings and can return the keys to a service access point.  We will also need to see a copy of the death certificate.

You should return the keys and any door entry fobs for all premises as soon as possible, but no later than 12 noon on the Monday the tenancy ends.  After this time the deceased tenants estate will be charged.  If there are any items left in the property, we may charge to dispose of them.

If the tenant was receiving Housing Benefit, you will need to contact your local authority Housing Benefits office. The regulations say that benefit will end on the Monday following the date of death, but the rent will be due until the end of the notice period.  If there are arrears on the rent account after you have handed the keys in, we will look to recover the outstanding balance from the estate of the person who has died.

If you live in the Wakefield district go to Wakefield Council’s Housing Benefits website.

If you are stating the tenant had no estate, but was not in receipt of Income Support, Job Seekers Allowance or Pension Credit, WDH will need to see the most recent bank / post office statement to confirm this.

You will also need to tell your local authority about changes to their Council Tax payments. arrange to have all the meters read and let the Post Office know to redirect any post.

Sometimes it is possible for the tenancy to be passed on to another member of the tenant's household - this is known as succession.

If you need further information about succession or what to do if a tenant dies, please read our factsheet WDH Succession or phone OneCALL on 0345 8 507 507.



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