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How do I get a grab rail / stair rail / rail to my front door / wet room / new bathroom / ramp?

Making adaptations to your home

We work with Wakefield Council to provide minor and major adaptations for our tenants and permanent members of their household; those who are 18 years old and over and who have lived in the property for over six months.

If you or a family member have a disability or a long-term medical condition that makes it difficult to carry out everyday tasks such as climbing stairs or having a bath, we may be able to help you continue to live independently by adapting your home.

Children under 18 will be assessed by NHS Paediatric Services and any recommendations for adaptations will be dealt with by Wakefield Council's Adaptations Service

For our tenants there is no charge for the adaptations we make to your home.

If you are a private tenant or owner occupier, you should contact your local authority for more information.  

Below is a handy guide which provides further information on the services provided by WDH Wakefield Council and NHS services, and should you wish to discuss your adaptation needs further, please contact the relevant service who will be happy to assist you.

Customer / adaptation  request               Responsibility for assessment

Assessments for children                                                          Local Authority, for example:
(under 18 years)                                                                           Wakefield Council’s Adaptations Service or
                                                                                                      Allocated Paediatric Occupational Therapist.

Major adaptations, for example:                                   

  • Ramping
  • Level access bathing facilities                                              Wakefield Council’s Adaptations Service
    (bathing assessment required prior to referral)                     Phone 01977 722 220
  • Crossover  /hardstandings       

Major adaptions requiring assessment for DFG                       For tenants living outside of the Wakefield district
(Disabled Facilities Grants)                                                            please contact your Local Authority.

Electromechanical equipment
Including but not limited to:

  • Ceiling track hoist.                                                                Wakefield Council’s Adaptations Service
  • Stairlift.                                                                                  Phone 01977 722 220
  • Through floor lift.                                                                   For tenants living outside of the Wakefield district
  • Bio bidet.                                                                               please contact your Local Authority.


Social Care Direct
Including but not limited to:

  • Moving and Handling issues                                                Social Care Direct
  • Equipment provision to promote                                          Phone 0345 8 503 503
    independence including bathing                                          For tenants living outside of the Wakefield district
    assessments.                                                                       please contact your Local Authority.
  • Care needs assessments

Minor adaptations and WDH Health and
Medical Rehousing Assessment
Including but not limited to:

  • Step adaptations                                                                 WDH’s Adaptations Team
  • Grab rails and handrails to access,                                     Phone 01977 724 460
  • bathing and toileting areas                                                  (for customers over 18 years).
  • Additional stair rails                                                             We offer a call back service if our lines are busy,
                                                                                                please choose option 1 when prompted.

Reduced Mobility and Falls

  • Prevent admission and facilitate discharge                        Mid YorkshireTherapy NHS
    from hospital.                                                                      Phone 01977 747 471
  • People who have falls which are not MSK related.            Self referral or GP Referral
  • Rehabilitation for patients that have had an                       For tenants living outside of the Wakefield district
    exacerbation of illness/injury and have reduction               please contact your Local NHS Trust.
    in function.


Wheelchair request                                                                   Please contact your GP.


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