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OneCALL telephone issues21 January 2016

Published 21 January 2016
We’re currently experiencing problems with our OneCALL telephone system. Please bear with us whilst we work on resolving the issue.
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New £1.5m construction training facility20 January 2016

Published 20 January 2016
A 30,000 sq ft state-of-the-art construction training centre and trade store has been opened.

Book a gas servicing appointment with WhatsApp18 January 2016

Published 18 January 2016
If you require a gas servicing appointment or need to rearrange an appointment you currently have, our Gas Servicing Team can now be contacted by WhatsApp on 07901990710.

South Elmsall residents offered free energy advice this winter12 January 2016

Published 12 January 2016
A free winter energy advice session is being held next T­uesday at WDH’s Service Access Point on Exchange Street in South Elmsall.

100 days until UC roll out in Wakefield8 January 2016

Published 8 January 2016
Tomorrow marks another important date in our countdown to Universal Credit (UC), with 100 days remaining before its roll out commences in Wakefield.

WDH secure further ISO 14001 certification7 January 2016

Published 7 January 2016
WDH has successfully secured the continuation of their ISO 14001 certification until February 2017
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WDH supports flood appeal31 December 2015

Published 31 December 2015
WDH is supporting an appeal set up by a group of volunteers that have drawn upon the goodwill of people from across the district to collect supplies for flood victims across Yorkshire.
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Services provide support over Christmas30 December 2015

Published 30 December 2015
On Christmas Day our dedicated employees helped ensure that tenants and customers continued to feel safe and supported.
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Open Day at Croftlands ILS - Sunday 3 January29 December 2015

Published 29 December 2015
Croftlands Extra Care Independent Living Scheme in Ossett will be holding an Open House day on Sunday 3 January from 3 pm to 5 pm for people to come along and find out more about what they have to offer.
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ILS residents in Ackworth enjoy a carol service24 December 2015

Published 24 December 2015
It's been a busy festive time at Townend Avenue bungalows in Ackworth where the residents recently enjoyed a carol service performed by the children of Ackworth Howard School.
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WDH News | The latest news from WDH
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News

Our Tenant Satisfaction Survey is underway14 January 2019

Published 14 January 2019
Our Tenant Satisfaction Survey has started and will end on Friday 22 February 2019. You may receive a call from customer experience specialists, TLF, who are calling a sample of tenants to gather your views on the service you receive from us.  If you do receive a call from TLF, please be assured that we have employed them to complete the survey on our behalf. This ensures that your feedback is anonymous if you wish. We carry out this survey to gather your feedback which we use to make improvements to our services. Since the last survey was carried out, we have been working hard to improve the areas that matter most to you. Keeping the promises we make to you. We have: delivered customer service training to all front line employees; reviewed our Customer Charter Standards based on what you told us was important to you; and reviewed the customer experience for your repairs service, including letting you know the most common rechargeable and non-rechargeable repairs. The way we deal with nuisance and antisocial behaviour. We have: reviewed the process for reporting antisocial behaviour and nuisance; and made sure that if you complain about antisocial behaviour and nuisance you are kept informed about the timescales you can expect for a response. Making us easier to deal with. We have launched Phase 2 of our App which enables you to track the progress of your repair; and we are looking at options for introducing Webchat to give you greater choice in the way you contact us.   Thank you for your feedback and support.
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Take part in our Catch the Shark quiz for the chance to win £50 of shopping vouchers14 January 2019

Published 14 January 2019
To better protect you from loan sharks, we are running a competition with the England Illegal Money Lending Team (IMLT) and Leeds Credit Union. Our ‘Catch the Shark’ competition will run from Monday 14 to Sunday 20 January 2019 and you will have a chance to win one of five £50 Love to Shop vouchers.

Kick off January by being sustainably savvy3 January 2019

Published 3 January 2019
The Sustainability Team have put together a handy social media guide on saving energy for tenants throughout the month of January

Springhills Independent Living Scheme’s longest resident is over the moon with her home’s new look2 January 2019

Published 2 January 2019
Doris Cornick, 95, has recently moved back to her newly renovated flat at WDH’s Springhills Independent Living Scheme in Outwood.

Residents get in the Christmas spirit in Pontefract21 December 2018

Published 21 December 2018
Children from DeLacy Primary School and Carleton Park Junior and Infant School joined residents at Halberg House and Eastbourne Independent Living Scheme for carols and Christmas cheer. Residents sat back and enjoyed listening to the children sing favourites like including Jingle Bells and We Wish You a Merry Christmas. Some even joined in! One resident said: “Listening to the children sing fills us all with happiness and lifts our festive spirits. I look forward to this event every year.”
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Police bike team get funding boost by WDH20 December 2018

Published 20 December 2018
A police bike team, which has caught hundreds of rogue riders, is to operate seven days a week for the first time following major investment from WDH.

Scouts group perform for residents at Silkstone Court17 December 2018

Published 17 December 2018
Children from 1st Altofts Scout group - spanning Beavers, Cubs and Scouts - entertained residents at Silkstone Court on Thursday with festive Christmas songs. The residents enjoyed classics such as Jingle Bells and Walking In A Winter Wonderland, joining in as the children sang. “The Beavers, Cubs and Scouts really enjoyed their evening with the residents of Silkstone Court, and the residents seemed to relish the chance for a good old sing-song. It just goes to show that you’re never too old to enjoy singing Jingle Bells!” said Kim Hiscocks, Scout Leader.
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WDH supports emergency food banks13 December 2018

Published 13 December 2018
WDH and Outwood Grange Academy Trust have donated £1000 each to make sure foodbanks are stocked in the lead up to the Christmas holidays.

SAP closure (Friday 14 December)13 December 2018

Published 13 December 2018
Our SAPs will be closed tomorrow (Friday 14 December) and will reopen on Monday 17 December as normal. OneCALL are available 24 hours a day on 0345 8 507 507 for urgent enquiries about estate management and repairs. You can pay your rent using our online payment site, or by calling OneCALL or at any newsagents, convenience store or petrol station displaying the PayPoint sign. You can also pay your rent by registering for an online account, where you can manage all aspects of your tenancy. For more information, visit the tenant area of WDH.co.uk here.
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WDH’s Christmas Competition is back with 12 days of prizes30 November 2018

Published 30 November 2018
We are launching our popular Christmas Competition on 1 December 2018 and giving you the chance to win one of 12 great prizes. It’s easy to enter you just need to download the latest version of the WDH App.
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WDH’s oldest resident celebrates his 106th birthday
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WDH’s oldest resident celebrates his 106th birthday

Published 21 June 2016

George Storry is one of Wakefield Districts oldest men and has celebrated his 106th birthday. 

Mr Storry, who is WDH’s oldest resident was born on June 17 1910, just after George V became the King of England. 

He currently lives at WDH’s Musgrave Court Independent Living Scheme in Lupset having moved from Fitzwilliam where he used to tend his two allotments. George only gave up riding his bike at the age of 95 but says thankfully he doesn’t suffer from any aches or pains and having worked for many years as a miner at Nostell Colliery.

George currently lives around the corner from his step-daughter, Jean Atack who visits him three times a week. Jean was there to celebrate with George on Friday along with other family members and friends.

When asked what his secret to a long life was, he said: “Keeping healthy and always being happy.”

Dave Thorpe, WDH’s Senior Independent Living Officer, said: “George is a true gent and it was so rewarding to be able to represent the organisation and share in this special birthday celebration. This is a fantastic achievement that our Community Support Worker service is recognised by his family as a huge contributor to allowing him to remain and live independently and in his own home; without having to make the transition in to residential care.”

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