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Survey underway

Published 23 July 2019

We are currently undertaking a telephone survey with tenants to find about experiences of claiming and managing on Universal Credit (UC).

You might receive a call from our partner research agency, Feedback, who are calling a sample of tenants to gather insight on their experiences with UC. All responses are confidential and will be used to help improve the service that we provide.

The survey will take place from Tuesday 23 July 2019 to Friday 9 August 2019.

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