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Service access point (SAP) closure for training17 September 2019

Published 17 September 2019
Our SAPs will be closed on Tuesday 24 September at 12 noon for employee training. They will reopen on Wednesday 25 September as normal. You can pay your rent, request and track a repair or send a message using the WDH App, available on the App Store or Play Store. In an emergency you can contact us on 0345 8 507 507.
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Annual Report 2019 – Read about our latest achievements now!4 September 2019

Published 4 September 2019
We are extremely proud to launch our Annual Report 2019.
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Testing our procedures to keep tenants safe2 September 2019

Published 2 September 2019
WDH’s Compliance Team was put to the test alongside West Yorkshire Fire and Rescue Service (WYFRS) as part of a training exercise to prepare us should the worst happen.

Vote for your community heroes in our Love Where You Live Awards 2019!27 August 2019

Published 27 August 2019
Voting for the winner of our Love Where You Live Awards will open on Tuesday 27 August. You can place your votes for your community champions on the dedicated website, www.lovewhereyouliveawards.co.uk, which has information on each finalist.

WDH is Dementia Friendly!21 August 2019

Published 21 August 2019
WDH employees have raised over £400 to support Dementia UK, further confirming that WDH is committed to supporting residents and employees affected by dementia.

Service access point and HUB bank holiday closures16 August 2019

Published 16 August 2019
All of our offices and service access points (SAPs) will be closed on Monday 26 August. They will open as usual on Tuesday 27 August. You can pay your rent, request and track a repair or send a message using the WDH App, available on the App Store or Play Store. In an emergency you can contact us on 0345 8 507 507.
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Apply now for a community grant7 August 2019

Published 7 August 2019
The WDH Community Grant Scheme is now open for local community groups and voluntary clubs to apply for up to £1,500.

Service access point (SAP) closure - Friday 2 August29 July 2019

Published 29 July 2019
Airedale and South Elmsall service access points (SAPs) will be closed on Friday 2 August from 12 noon. They will open as usual on Monday 5 August.
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Survey underway23 July 2019

Published 23 July 2019
We are currently undertaking a telephone survey with tenants to find about experiences of claiming and managing on Universal Credit (UC).
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Festival of Dance a great success17 July 2019

Published 17 July 2019
A spectacular showcase of dance was performed by over 200 students at the Castleford Civic Centre last month.
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Praise for WDH's first environmental project continues to flood in!
wdh

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Praise for WDH's first environmental project continues to flood in!

Published 20 January 2017

Leanne Hancock, a tenant from South Avenue in Pontefract is one of the first residents from The Avenues, Pontefract to have her front and rear gardens completely redesigned as part of WDH's first in house environmental project.

This project will see WDH provide off street parking for some residents, new boundary walls, fencing and gates. The scheme will also create two new green spaces for local residents to enjoy and is due to be completed in summer 2017.

Leanne was full of praise for the work that has been completed on her garden, making her family feel much safer.

She said: “I have lived here for five years now and when I first moved in the garden was a mess, I couldn’t use it.  Now my garden has been transformed. It is easy to manage and looks amazing! The lads who worked on it were friendly and polite and left my garden safe and tidy every day during the works.”

Leanne is one of the first residents to have secure off road parking completed as part of her new garden.

Leanne said: “The off street parking is something I had requested from the start of the project. I’m due to take my driving test soon and I’m so happy that I will be able to park my car safely and securely in my garden.”

Leanne was also keen to praise WDH and Pervez Khaliq, Project Officer, for keeping tenants informed and simplifying the whole induction process with the use of a photo story showing what will happen at each stage during the project.

She said: “The whole process has been fantastic from start to finish.  Pervez from the Homebuilder team at WDH has visited regularly to keep me informed about the progress of the works and any changes and really listened to what I wanted. There were lots of meetings for residents to attend at the beginning of the project with other WDH employees which really helped us to get our views across.”

Pervez Khaliq, WDH's Project Officer Homebuilder added, “The smooth and seamless operation is down to providing high levels of customer care, excellent communication and remaining professional at all times. We understand the sensitivities of entering people’s gardens and carrying out changes and because of this our tenants are at the forefront of our minds.

Showing respect and consideration for their garden space and possessions is of paramount importance. We take care to finish each day’s work by leaving their gardens tidy and most importantly making sure everything is left safe.”

 

Below is a before and after photo showing the work completed in Leanne's garden.

 

 

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