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Office closures

Published 17 March 2020

 

As information and advice regarding coronavirus continues to change frequently, we have taken the decision to reduce the amount of face to face contact between employees and tenants to minimise the risk of spreading the virus.

We want to make sure that tenants and employees are kept safe and well so we have put a number of measures in place to minimise the risk of exposure to the virus for you and our employees.

With regards to the services you can expect from us, we will continue to support tenants and visit homes to carry out repairs where it is safe to do so. If we do need to postpone a visit, we will contact you to let you know.

These steps are necessary to reduce the impact on WDH, reduce the spread of the virus and ensure that you receive the services and support you need.

From Wednesday 18 March 2020, we will close our receptions, service access points and Hubs across the district.

If you need to speak to us, please call us on 0345 8 507 507 or send your enquiry through our online forms.

If you are displaying symptoms of the coronavirus, or you have been advised to self-isolate, please let us know if you have an appointment with us, have reported a repair or are expecting a visit from us.

Please use the following links for the latest information on the virus:

NHS 111
Public Health England

We will continue to monitor the situation and will update this page if the situation changes.

 

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