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WDH – It’s in our DNA15 March 2016

Published 15 March 2016
Our Chief Executive writes about WDH's apprenticeship opportunities.
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Wakefield residents urged to switch energy provider14 March 2016

Published 14 March 2016
Following the recent announcement by the Competition and Markets Authority (CMA) that customers of the big six energy suppliers are being overcharged by £1.7bn a year, WDH is once again urging Wakefield residents to switch their energy provider.

Easter eggs donated to local foodbanks10 March 2016

Published 10 March 2016
100 Easter eggs have been donated to two West Yorkshire foodbanks, thanks to WDH’s Cash Wise initiative.

Come along to our Apprentice Open Evening8 March 2016

Published 8 March 2016
Kick start your career with us at WDH by applying to become one of our 2016 apprentices and future business leaders.

New housing development completed in Normanton3 March 2016

Published 3 March 2016
Last week we completed 39 two and three bedroom properties.
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You said, we did...2 March 2016

Published 2 March 2016
Following our latest tenant satisfaction survey, which involved 700 residents, we’ve been working hard to improve in the areas you’ve told us are important to you.
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Apprentices prepare new training facility for 2016 intake1 March 2016

Published 1 March 2016
Aspiring bricklayers and joiners have been putting their on-the-job training to good use after creating new facilities for WDH’s 2016 intake of trade apprentices.

We've won a design award!25 February 2016

Published 25 February 2016
Last week Halberg House achieved first place in the residential category of the Pontefract Civic Society Annual Design Awards.
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Over 1,000 hygrometers provided to WDH tenants18 February 2016

Published 18 February 2016
More than 1,000 hygrometers have been handed out by WDH as part of the landlord’s proactive work to help its tenants identify and manage damp and condensation in their own homes.
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Independent Living residents in Wakefield are now SAFER11 February 2016

Published 11 February 2016
Residents at a WDH Independent Living Scheme are now more switched on about how to avoid different types of scams thanks to a county-wide project funded by the Big Lottery and run by West Yorkshire Trading Standards.
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WDH News | The latest news from WDH
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Our Tenant Satisfaction Survey is underway14 January 2019

Published 14 January 2019
Our Tenant Satisfaction Survey has started and will end on Friday 22 February 2019. You may receive a call from customer experience specialists, TLF, who are calling a sample of tenants to gather your views on the service you receive from us.  If you do receive a call from TLF, please be assured that we have employed them to complete the survey on our behalf. This ensures that your feedback is anonymous if you wish. We carry out this survey to gather your feedback which we use to make improvements to our services. Since the last survey was carried out, we have been working hard to improve the areas that matter most to you. Keeping the promises we make to you. We have: delivered customer service training to all front line employees; reviewed our Customer Charter Standards based on what you told us was important to you; and reviewed the customer experience for your repairs service, including letting you know the most common rechargeable and non-rechargeable repairs. The way we deal with nuisance and antisocial behaviour. We have: reviewed the process for reporting antisocial behaviour and nuisance; and made sure that if you complain about antisocial behaviour and nuisance you are kept informed about the timescales you can expect for a response. Making us easier to deal with. We have launched Phase 2 of our App which enables you to track the progress of your repair; and we are looking at options for introducing Webchat to give you greater choice in the way you contact us.   Thank you for your feedback and support.
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Take part in our Catch the Shark quiz for the chance to win £50 of shopping vouchers14 January 2019

Published 14 January 2019
To better protect you from loan sharks, we are running a competition with the England Illegal Money Lending Team (IMLT) and Leeds Credit Union. Our ‘Catch the Shark’ competition will run from Monday 14 to Sunday 20 January 2019 and you will have a chance to win one of five £50 Love to Shop vouchers.

WDH creates family development in Thirsk
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WDH creates family development in Thirsk

Published 5 June 2019

WDH are working in partnership with the Strategic Team Group to build 40 new homes in Thirsk.

This is the first time WDH has built outside of the Wakefield district and highlights the housing association’s commitment to delivering homes where they are needed. The aim is to create a family oriented development, with a range of one, two and three bedroom houses, as well as two bedroom bungalows, available for rent and Shared Ownership. The development is expected to be completed in April 2020.

It is hoped that the mix of property types and tenures will create a thriving, well balanced and mixed community.

Martyn Atkinson, Senior New Build Surveyor, said: “It’s a good opportunity for WDH to build strategic relationships with other local authorities whilst increasing our housing stock and providing much needed affordable homes outside the Wakefield area.”

As we do with our Wakefield sites, Jane Gwilliam, Tenant Involvement Officer, and Jayne Beavors, New Build Surveyor, visited Thirsk Primary School to tell the children about how to stay safe near building sites. Children created posters showing what they had learnt, and came up with a name for the street.

Jayne Beavors said: “The site is close to Thirsk Primary School, so an awareness of site safety is particularly important for the children living in the local area. The talk covers the potential hazards on and around the site.”

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Musgrave Court in Wakefield welcomes residents back
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Musgrave Court in Wakefield welcomes residents back

Published 12 April 2019

Musgrave Court, our latest independent living scheme to be refurbished, has begun welcoming its residents, old and new, back to their new and improved homes.

The Wakefield scheme, has undergone an extensive refurbishment, completely modernising the scheme inside and out, including the addition of a scooter room, a salon and a spa room. The works have also seen the buildings appearance and accessibility improved.

Musgrave Court is made up of 28 self-contained open plan apartments with new kitchens and wet rooms, each wired with WDH's Care Link emergency contact system, ensuring help is on hand 24 hours a day. Access to the communal entrance at Musgrave Court, is through a secure key system keeping residents safe.

A Community Support Worker is available to provide extra support and peace of mind and residents receive regular visits and calls to check on their wellbeing as well as the chance to take part in a range of social activities.

The scheme in Lupset is just a bus ride away from Wakefield town centre and has lots of local conveniences like shops, churches and clubs nearby.

Darren Portman, WDH’s Care and Health Manager, said: “As a business we have continued to invest in our Independent Living Schemes across the district, ensuring that we create the best and safest possible places for older and vulnerable people to live.

If you or someone you know might be interested in our schemes, located across the district, please contact WDH's Independent Living team on 01977 724449 or visit our Independent Living pages to find out more. 

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