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Survey underway23 July 2019

Published 23 July 2019
We are currently undertaking a telephone survey with tenants to find about experiences of claiming and managing on Universal Credit (UC).
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Festival of Dance a great success17 July 2019

Published 17 July 2019
A spectacular showcase of dance was performed by over 200 students at the Castleford Civic Centre last month.

WDH Pantomime is coming!12 July 2019

Published 12 July 2019
WDH is holding an exclusive pantomime performance of Jack and the Beanstalk on Saturday 30 November 2019 at 11 am at the Theatre Royal, Wakefield.
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Children from South Elmsall check on the progress of Miners Mews11 July 2019

Published 11 July 2019
Children from Carlton Primary School in South Elmsall recently visited our new build site on Westfield Lane in South Elmsall to see how the street they had named was coming along.

Our Care Link Customer Satisfaction Survey starts on Wednesday 10 July9 July 2019

Published 9 July 2019
Our Care Link Customer Satisfaction Survey starts on Wednesday 10 July.
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Inspiring the future at Simpson Lane Academy4 July 2019

Published 4 July 2019
Volunteers from across WDH joined forces to dish out career support and guidance to young people as part of Aspirations Week.

More Independent Living homes for Outwood3 July 2019

Published 3 July 2019
Our construction team and apprentices have now finished building 14 new homes at Springhills Independent Living Scheme in Outwood.

WDH and Spectrum teach pupils in Wakefield about the dangers of alcohol3 July 2019

Published 3 July 2019
WDH has teamed up with Spectrum CIC to teach pupils at a primary school in Wakefield about the dangers of alcohol.

We nurture nature with Open Country2 July 2019

Published 2 July 2019
We have supported the Wild about Wakefield project run by Open Country, with a Community Grant of over £ 1,400.

WDH residents graduate with flying colours!1 July 2019

Published 1 July 2019
A group of residents in Pontefract and Knottingley have recently graduated from their arts and crafts course with support from WDH.
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Utilita helps residents get to grips with smart meters7 June 2019

Published 7 June 2019
Residents at Musgrave Court were visited by Utilita recently to help them make the most of their smart meters. Following the refurbishment of the independent living scheme in Wakefield, all of the flats now come equipped with smart meters to help residents to keep a track of their energy usage.

Our latest Vision update is now available6 June 2019

Published 6 June 2019
We are pleased to announce that our latest Vision update is now available.
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WDH creates family development in Thirsk5 June 2019

Published 5 June 2019
WDH are working in partnership with the Strategic Team Group to build 40 new homes in Thirsk.
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Local children clean up park5 June 2019

Published 5 June 2019
Children from Simpson’s Lane Academy in Knottingley celebrated finishing their SATs with a day in the park. Though they weren’t sitting back and relaxing just yet. They were picking up litter to improve the park, collecting 16 sacks all together, and adding planters to brighten up the area. They also did a street audit on the surrounding streets to highlight where improvements could be made.
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Service access point and HUB bank holiday closures20 May 2019

Published 20 May 2019
All of our offices and service access points (SAPs) will be closed on Monday 27 May. They will open as usual on Tuesday 28 May.
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WDH is Deaf Aware9 May 2019

Published 9 May 2019
As part of Deaf Awareness Week 6 to 12 May, Wakefield and District Society for Deaf People visited a number of venues within the Wakefield district to ensure they are offering services suitable for someone that is deaf or hard of hearing. Our Wakefield Hub was one of those visited.
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WDH raises funds for Hospice2 May 2019

Published 2 May 2019
WDH has raised an impressive £1,605 for Wakefield Hospice as part of the Hospice’s annual 10k Road Race Corporate Challenge. A team of 28 employees took on the challenge, organised by the charity to raise much needed funds to help provide palliative and end of life care to patients. Jamie Strachan, Events Fundraiser and organiser of the 10k race said: “For us the Wakefield 10k is our biggest event and the Corporate Challenge is a great way for businesses across the district to get involved. We are committed to inclusivity, hence why we have a funding target rather than a race time target. We began the Corporate Challenge back in 2017 and we have raised £35,000 so far.” He added: “75% of funding has to come from the public and year in and year out, people from Wakefield come out to support us. While we can’t add days to life, we can add life to days, providing a home from home experience and every little contribution matters. This contribution from WDH will help tremendously.” Joanne Biltcliffe, OneCALL Manager at WDH led the group and said: “We’re thrilled we have managed to exceed our £1,000 target. The 10k Road Race is a great way of getting employees fit and active and at the same time giving something back by providing much needed funds to the Hospice.”
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Service access point and HUB employee training closures2 May 2019

Published 2 May 2019
All of our offices and service access points (SAPs) will be closed from 12 noon on Thursday 9 May. They will open as usual on Friday 10 May.
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Serviceaccess point and HUB bank holiday closures30 April 2019

Published 30 April 2019
All of our offices and service access points (SAPs) will be closed on Monday 6 May. They will open as usual on Tuesday 7 May.
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Pontefract residents get creative for Easter24 April 2019

Published 24 April 2019
Last week, residents of a WDH independent living scheme enjoyed an Easter themed coffee morning. They got creative putting together Easter cards, Easter bonnets and Easter bags. One resident said: “I made my two daughters an Easter card each. It’s not something that I would usually do but it would have been a shame to pass on this opportunity.” Claire Secker, Tenant Involvement Officer, said: “It’s nice to see the residents come together and help one another. We urge everyone to get involved in any events that are held and it’s nice to see so many people enjoying themselves.”  
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Mrs Clark is over the moon with her new kitchen 15 May 2017

Published 15 May 2017
After losing her husband, Mrs Clark, who lives in a WDH property, didn’t know if she could face the stress and disruption that home improvements can bring. However, after a little persuasion from her family she went ahead and now she couldn’t be happier with her new kitchen!
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WDH super homes leading the way in sustainable building12 May 2017

Published 12 May 2017
Specialist academics from Sheffield Hallam University, University of Salford and as far as Australia visited Park Dale in Airedale this week to see how the site has become one of the UK’s largest housing developments with a zero-carbon footprint.

WDH wins national award10 May 2017

Published 10 May 2017
WDH has won a national UK Housing Award for the financial help and support it provides to tenants.
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Children of Pontefract celebrate Easter in the park4 May 2017

Published 4 May 2017
WDH supported Friends of Pease Park with a preschool Easter event on Tuesday 4 April.
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Easter fun at the Old Addy26 April 2017

Published 26 April 2017
Children and young people took part in a host of Easter activities supported by WDH at the Old Addy Adventure Playground in Knottingley.
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Bank holiday opening times25 April 2017

Published 25 April 2017
All of our offices and service access points (SAPs) will be closed from Friday 28 April and will reopen on Tuesday 2 May. If you need to contact us you can call 0345 8 507 507 or send a message using the WDH App, available on the App Store and Play Store.  
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SAPs closed for training - Thursday 27 April. 24 April 2017

Published 24 April 2017
Our service access points (SAPs) will be closed on Thursday 27 April from 12 noon for employee training. They will reopen on Friday 28 April as normal. If you need to contact us you can call 0345 8 507 507 or send a message using the WDH App, available on the App Store and Play Store.  
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We are now a Community Benefit Society10 April 2017

Published 10 April 2017
From 5 April 2017 we became a charitable Community Benefit Society (CBS). We think this better reflects what we do. This doesn’t change the services we provide to our customers.  Read our CBS fact sheet for more information.   

Our Tenant Satisfaction Survey is underway10 April 2017

Published 10 April 2017
Our Tenant Satisfaction Survey has started and will end on Friday 12 May. Customer experience specialists, TLF, are calling a representative sample of tenants to gather your views on the service you receive from us.  If you do receive a call from TLF, please be assured that we have employed them to complete the survey on our behalf. This ensures that your feedback is anonymous if you wish. We carry out these surveys twice a year and use your feedback to make improvements to our services. Since the last survey was carried out in November 2016, we have been working hard to improve:   how easy we are to deal with; how good we are at keeping the promises and commitments we make;  the repairs service experience; and the way we manage nuisance and antisocial behaviour.  Thank you for your feedback and support.  

Stay safe in your garden6 April 2017

Published 6 April 2017
Here are a few tips to stay safe in your garden this spring!
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We’re Proud to be ‘Looking out for our Neighbours’12 February 2019

Published 12 February 2019
We are excited to announce that we are supporting a brand new community campaign from West Yorkshire and Harrogate Health and Care Partnership.

Garages available across the Wakefield district4 February 2019

Published 4 February 2019
See garages near you and register your interest online in a minute.

Foundation Grant is now open31 January 2019

Published 31 January 2019
The next WDH Foundation Grant window is now open for tenants to apply.

Information for OurPower customers30 January 2019

Published 30 January 2019
If you receive your energy from OurPower, you may be aware that the company have stopped trading.

Information for Economy Energy customers23 January 2019

Published 23 January 2019
If you receive your energy from Economy Energy, you may be aware that the company have stopped trading.

Our Tenant Satisfaction Survey is underway14 January 2019

Published 14 January 2019
Our Tenant Satisfaction Survey has started and will end on Friday 22 February 2019. You may receive a call from customer experience specialists, TLF, who are calling a sample of tenants to gather your views on the service you receive from us.  If you do receive a call from TLF, please be assured that we have employed them to complete the survey on our behalf. This ensures that your feedback is anonymous if you wish. We carry out this survey to gather your feedback which we use to make improvements to our services. Since the last survey was carried out, we have been working hard to improve the areas that matter most to you. Keeping the promises we make to you. We have: delivered customer service training to all front line employees; reviewed our Customer Charter Standards based on what you told us was important to you; and reviewed the customer experience for your repairs service, including letting you know the most common rechargeable and non-rechargeable repairs. The way we deal with nuisance and antisocial behaviour. We have: reviewed the process for reporting antisocial behaviour and nuisance; and made sure that if you complain about antisocial behaviour and nuisance you are kept informed about the timescales you can expect for a response. Making us easier to deal with. We have launched Phase 2 of our App which enables you to track the progress of your repair; and we are looking at options for introducing Webchat to give you greater choice in the way you contact us.   Thank you for your feedback and support.
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Take part in our Catch the Shark quiz for the chance to win £50 of shopping vouchers14 January 2019

Published 14 January 2019
To better protect you from loan sharks, we are running a competition with the England Illegal Money Lending Team (IMLT) and Leeds Credit Union. Our ‘Catch the Shark’ competition will run from Monday 14 to Sunday 20 January 2019 and you will have a chance to win one of five £50 Love to Shop vouchers.

Kick off January by being sustainably savvy3 January 2019

Published 3 January 2019
The Sustainability Team have put together a handy social media guide on saving energy for tenants throughout the month of January

Springhills Independent Living Scheme’s longest resident is over the moon with her home’s new look2 January 2019

Published 2 January 2019
Doris Cornick, 95, has recently moved back to her newly renovated flat at WDH’s Springhills Independent Living Scheme in Outwood.

Residents get in the Christmas spirit in Pontefract21 December 2018

Published 21 December 2018
Children from DeLacy Primary School and Carleton Park Junior and Infant School joined residents at Halberg House and Eastbourne Independent Living Scheme for carols and Christmas cheer. Residents sat back and enjoyed listening to the children sing favourites like including Jingle Bells and We Wish You a Merry Christmas. Some even joined in! One resident said: “Listening to the children sing fills us all with happiness and lifts our festive spirits. I look forward to this event every year.”
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Jesters Gymnastics Club invests in new equipment with the help of local businesses
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Jesters Gymnastics Club invests in new equipment with the help of local businesses

Published 9 November 2018

Local children’s gymnastics group, Jesters Gymnastics Club, has been able to buy brand new gym equipment thanks to WDH and Horbury Financial Services.

The not-for-profit organisation based in Pontefract and Featherstone received a £1500 Community Grant from WDH and £350 from Horbury Financial Services to buy a new air track to help gymnasts improve their tumbling skills and training. With over 20 years’ experience, Jesters Gymnastics Club works with over 200 children, aged five to 18, to learn and improve their gymnastics skills.

Jess Garrett, Head Coach at Jesters Gymnastics Club said: “The children absolutely love the new air track. We bought it from Airtrack UK who have been brilliant. We rely solely on fundraising so this wouldn’t have been possible without the donations from WDH and Horbury Financial Services.”

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