Information for OurPower customers

Published 30 January 2019

If you receive your energy from OurPower, you may be aware that the company have stopped trading.

Ofgem said that OurPower customers should not worry, their supplies are secure and credit balances are protected through the transfer to a new supplier. Prepayment customers should continue to top up and payments will be allocated to their meters as usual.

Customers can find support and advice on the Ofgem website.

If you have questions regarding energy saving and would like some support and advice on how to switch and save contact the sustainability team on sustainabilityteam@wdh.co.uk or phoning OneCALL ON 0345 8 507 507

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