If you have caring responsibilities, you could get a little extra help for free with Care Link

Published 11 November 2019

Did you know that one in nine people will be caring for someone who is older, disabled or seriously ill, whilst still working?

Balancing work life and caring responsibilities can be stressful but our award winning Care Link service offers people with caring responsibilities added peace of mind by providing support for their loved one at the touch of a button.

Many carers struggle to meet their own needs and find that caring responsibilities impact on their work, wellbeing and personal finances. Care Link can help support you and your loved one to help reduce any stress caused as a result of added caring responsibilities.

Carers do not have to meet strict criteria to be suitable for the Care Link responder service. These individuals are identified through the work of GP practitioners and partner organisations including Wakefield and District Carers and the Alzheimer’s Society as well as by customer facing teams within WDH.  They are assessed to identify whether their role has a negative impact on their life outside of caring, making them vulnerable, or if their health and wellbeing is suffering as a result of their caring activities. 

If you think this service would help you or are aware of anyone who may be suitable for the service you can make a referral by calling Care Link on 01977 788000 with your or the person’s you are referring’s details. You will also need to confirm that it is a referral for a Carer.  If you are referring someone else please make sure you have asked for their permission to do so.

The service will be on a trial basis for free for three months, after that you will have the option to continue to self-fund the service.

One customer who has benefitted from the service is Mr G, who was referred to Care Link by MY Therapy in May. His wife is his main carer and in June she pressed the alarm when he husband became unwell and experiencing chest pains.

Care Link arranged for an ambulance to attend and were able to talk to and reassure Mrs G until help arrived. The operator also called their daughter to update her and she was able to go straight to her parents to support them.

Mr G said: “Care Link provides reassurance for me and my wife. Pressing the pendant for help is so much easier for her, as she gets scared when I am unwell. Knowing someone is there to help really makes it easier.”

Our Care Link service supports over 15,000 customers across the district to enjoy independence in their own home from as little as 65p per day.  We provide a range of discreet sensors, home visiting and a 24 hour responder service, in a range of packages to suit our customer’s personal needs and budgets.

By recommending a new customer to have Care Link installed, you will receive a £20 voucher. All you need is the person’s consent in order to recommend them. If you are caring for someone and then take up the service at the end of the Care Link for Carers trial you will also receive a £20 voucher.

Visit the website to find out more about the different services Care Link can provide.

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