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Our 2014 Love Where You Live Award Highlights13 October 2014

Published 13 October 2014
A video highlight of our 2014 Love Where You Live Awards

WDH adds support to gas safety campaign13 October 2014

Published 13 October 2014
WDH has added its support to a national campaign to give social landlords the right legal access to carry out annual gas safety checks.
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Cash Wise reach 400th participant10 October 2014

Published 10 October 2014
WDH’s Cash Wise initiative has reached a landmark figure after the 400th participant attended the programme.

Our Community Group Award winner is...10 October 2014

Published 10 October 2014
Havercroft Children’s Centre won the Community Group category at our 2014 Love Where You Live Awards.

Working with Young People 2014: Friends of Fryston Woods9 October 2014

Published 9 October 2014
Friends of Fryston Woods collected two gongs at our 2014 Love Where You Live Awards – Working with Young People and Green Hero.

Working with Older People 2014: Hazel Richardson9 October 2014

Published 9 October 2014
Hazel Richardson won the Working with Older People category in our 2014 Love Where You Live Awards.

Good Neighbour 2014: Juanita Allen8 October 2014

Published 8 October 2014
Juanita Allen won the Good Neighbour category in our 2014 Love Where You Live Awards.

Young Achiever 2014: Zara McGuinness7 October 2014

Published 7 October 2014
Zara McGuinness won the Young Achiever category in our 2014 Love Where You Live Awards.

Best Neighbourhood 2014: War Memorial Group6 October 2014

Published 6 October 2014
Featherstone and District War Memorial Group won the Best Neighbourhood category in our 2014 Love Where You Live Awards.

Best Garden 2014: Derek Westerman6 October 2014

Published 6 October 2014
Derek Westerman was judged to have Wakefield’s Garden of the Year at the WDH 2014 Love Where You Live Awards.
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All news tagged 'Cash Wise'
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Christmas Calendars donated to local foodbanks6 December 2019

Published 6 December 2019
Advent calendars have been handed out by the Cash Wise and Central Debt teams ready for Christmas.

We have won the Housing Team of the Year at the CIH Northern Awards.4 December 2019

Published 4 December 2019
The Debt, Cash Wise and Tenancy Ready Teams were recognised for their response to the challenges presented by Universal Credit (UC), welfare reform and poverty across the district.

WDH supports emergency food banks13 December 2018

Published 13 December 2018
WDH and Outwood Grange Academy Trust have donated £1000 each to make sure foodbanks are stocked in the lead up to the Christmas holidays.

Christmas calendars donated to local foodbanks29 November 2018

Published 29 November 2018
A collection of advent calendars were handed out at foodbanks across the Wakefield District by MRM Solutions and the WDH Cash Wise Team ready for Christmas.

Universal Credit – Less Than a Week to Go!23 November 2018

Published 23 November 2018
We are now less than a week away from the introduction of Universal Credit (UC) Full Service in Wakefield.

Set to share best practice for ModernGov4 April 2018

Published 4 April 2018
The Debt and Cash Wise teams will present to over 40 professionals from across the housing sector in London on 24 April.
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WDH set to deliver national webinar for the Chartered Institute of Housing22 November 2017

Published 22 November 2017
The Debt and Cash Wise teams at WDH will be delivering a webinar to housing professionals across the UK on 6 December.
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Christmas Calendar Donation10 November 2017

Published 10 November 2017
A collection of advent calendars were handed out at the local foodbanks by the WDH Cash Wise team ready for Christmas.

Dishing out budget friendly recipes at the foodbank 26 October 2017

Published 26 October 2017
Employees at WDH dished out quick, tasty, cheap and easy to cook recipes to support the Pontefract Foodbank last week.

Donation boost to foodbanks 23 August 2017

Published 23 August 2017
Employees from WDH donated £650 worth of food to local foodbanks in just a week, the equivalent of 26 adult food parcels.
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WDH News | The latest news from WDH
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Our Tenant Satisfaction Survey is underway14 January 2019

Published 14 January 2019
Our Tenant Satisfaction Survey has started and will end on Friday 22 February 2019. You may receive a call from customer experience specialists, TLF, who are calling a sample of tenants to gather your views on the service you receive from us.  If you do receive a call from TLF, please be assured that we have employed them to complete the survey on our behalf. This ensures that your feedback is anonymous if you wish. We carry out this survey to gather your feedback which we use to make improvements to our services. Since the last survey was carried out, we have been working hard to improve the areas that matter most to you. Keeping the promises we make to you. We have: delivered customer service training to all front line employees; reviewed our Customer Charter Standards based on what you told us was important to you; and reviewed the customer experience for your repairs service, including letting you know the most common rechargeable and non-rechargeable repairs. The way we deal with nuisance and antisocial behaviour. We have: reviewed the process for reporting antisocial behaviour and nuisance; and made sure that if you complain about antisocial behaviour and nuisance you are kept informed about the timescales you can expect for a response. Making us easier to deal with. We have launched Phase 2 of our App which enables you to track the progress of your repair; and we are looking at options for introducing Webchat to give you greater choice in the way you contact us.   Thank you for your feedback and support.
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Take part in our Catch the Shark quiz for the chance to win £50 of shopping vouchers14 January 2019

Published 14 January 2019
To better protect you from loan sharks, we are running a competition with the England Illegal Money Lending Team (IMLT) and Leeds Credit Union. Our ‘Catch the Shark’ competition will run from Monday 14 to Sunday 20 January 2019 and you will have a chance to win one of five £50 Love to Shop vouchers.

Kick off January by being sustainably savvy3 January 2019

Published 3 January 2019
The Sustainability Team have put together a handy social media guide on saving energy for tenants throughout the month of January

Springhills Independent Living Scheme’s longest resident is over the moon with her home’s new look2 January 2019

Published 2 January 2019
Doris Cornick, 95, has recently moved back to her newly renovated flat at WDH’s Springhills Independent Living Scheme in Outwood.

Residents get in the Christmas spirit in Pontefract21 December 2018

Published 21 December 2018
Children from DeLacy Primary School and Carleton Park Junior and Infant School joined residents at Halberg House and Eastbourne Independent Living Scheme for carols and Christmas cheer. Residents sat back and enjoyed listening to the children sing favourites like including Jingle Bells and We Wish You a Merry Christmas. Some even joined in! One resident said: “Listening to the children sing fills us all with happiness and lifts our festive spirits. I look forward to this event every year.”
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Police bike team get funding boost by WDH20 December 2018

Published 20 December 2018
A police bike team, which has caught hundreds of rogue riders, is to operate seven days a week for the first time following major investment from WDH.

Scouts group perform for residents at Silkstone Court17 December 2018

Published 17 December 2018
Children from 1st Altofts Scout group - spanning Beavers, Cubs and Scouts - entertained residents at Silkstone Court on Thursday with festive Christmas songs. The residents enjoyed classics such as Jingle Bells and Walking In A Winter Wonderland, joining in as the children sang. “The Beavers, Cubs and Scouts really enjoyed their evening with the residents of Silkstone Court, and the residents seemed to relish the chance for a good old sing-song. It just goes to show that you’re never too old to enjoy singing Jingle Bells!” said Kim Hiscocks, Scout Leader.
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WDH supports emergency food banks13 December 2018

Published 13 December 2018
WDH and Outwood Grange Academy Trust have donated £1000 each to make sure foodbanks are stocked in the lead up to the Christmas holidays.

SAP closure (Friday 14 December)13 December 2018

Published 13 December 2018
Our SAPs will be closed tomorrow (Friday 14 December) and will reopen on Monday 17 December as normal. OneCALL are available 24 hours a day on 0345 8 507 507 for urgent enquiries about estate management and repairs. You can pay your rent using our online payment site, or by calling OneCALL or at any newsagents, convenience store or petrol station displaying the PayPoint sign. You can also pay your rent by registering for an online account, where you can manage all aspects of your tenancy. For more information, visit the tenant area of WDH.co.uk here.
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WDH’s Christmas Competition is back with 12 days of prizes30 November 2018

Published 30 November 2018
We are launching our popular Christmas Competition on 1 December 2018 and giving you the chance to win one of 12 great prizes. It’s easy to enter you just need to download the latest version of the WDH App.
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Are you eligible for the £140 Warm Home Discount?
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Are you eligible for the £140 Warm Home Discount?

Published 2 August 2017

 

Many of the energy suppliers’ Warm Home Discount schemes are now open for winter 2017-18 applications.  If you qualify for the scheme, it can provide a welcome £140 towards your winter energy bills.

If you are on a low income or get certain means-tested benefits you may be eligible. Check with your electricity supplier so you don’t miss out.  They can provide more information and tell you how to apply.  Some suppliers have a limited pot of money available, so don’t leave it too late to apply.

Schemes generally open for applications in the Autumn, however, some are already open to apply or pre-register, such as EDF, E.ON, npower, OVO, Scottish Power and Utility Warehouse.  Applications to Utilita can only be made between 14 August and 18 September 2017.

If you receive the Guaranteed Element of the Pension Credit you may automatically qualify for the scheme, so you shouldn’t need to apply, and will hear from your electricity supplier by the end of November 2017.

As not all suppliers are part of the scheme, you can check if your electricity supplier is, in our guide by clicking on the link below: Applying for the Warm Home Discount: Winter 2017-18 https://www.wdh.co.uk/SwitchAndSave/  If you are thinking of switching supplier, you may also want to consider if your new supplier is in the scheme.

Don’t forget - It’s easy to do using our Switch and Save service at www.switch-save.com or by calling 0800 112 0206 or 01259 220219.

For further help with your energy bills you can contact the Sustainability Team at sustainabilityteam@wdh.co.uk or OneCALL 0345 8 507 507.

 

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