The Debt, Cash Wise and Tenancy Ready Teams were recognised for their response to the challenges presented by Universal Credit (UC), welfare reform and poverty across the district.

We are now less than a week away from the introduction of Universal Credit (UC) Full Service in Wakefield.

We are now less than a month away from the introduction of Universal Credit (UC) Full Service in Wakefield. The Full Service of UC will be introduced in Wakefield from 28 November 2018 and will replace six benefits with a single monthly payment similar to a monthly working wage.

WDH and Leeds Credit Union joined forces at their new branch in the heart of Wakefield to highlight the support available for those who need it. As part of International Credit Union Day, WDH’s Cash Wise and Debt teams were on hand to dish out advice on how to manage your money better. In addition, to celebrate the partnership, Leeds Credit Union will be giving the first 50 customers who sign up for a new account with £1 on the day £25 credit to get them started. Terms and Conditions apply. Kevin Dodd, Chief Executive for WDH, said: “This event is a great example of partnership working between WDH and the Leeds Credit Union and the shared support we can offer to our tenants and customers. With the introduction of Universal Credit approaching we are all preparing for the changes to come, supporting tenants to open a bank account and get online. Anyone who feels they would benefit from talking to us should join us and get the advice and support on offer.” Chris Smyth, Chief Executive, Leeds Credit Union, said: “I am absolutely delighted about the new branch in the heart of Wakefield as this will help even more people to access the savings and affordable loans provided by the credit union. I am also very pleased that this branch has been made possible through the cooperation that the credit union has had for many years with our friends at WDH’’ He added: “By working together we can bring a range of services to support residents and families in Wakefield and this is as important as ever as hard economic times continue to bear down on many families.” The event coincides with and National Get Online Week, and for those who are concerned about the introduction of Universal Credit in November, which will be an online only service, the teams will be able to answer any questions or concerns.

From today (18 April), job centres in the Wakefield area will begin processing claims for the Department of Work and Pensions’ (DWP) new benefit called Universal Credit (UC).

Tomorrow marks another important date in our countdown to Universal Credit (UC), with 100 days remaining before its roll out commences in Wakefield.

With less than 150 days remaining until the introduction of Universal Credit in Wakefield, are you prepared?

WDH’s Construction Team is working in partnership with Wakefield College to provide work experience for their construction students to help improve Monkhill in Pontefract.

WDH and building contractors Mears have built 16 new homes on Westfield Lane in South Elmsall on the site of a former pub and derelict swimming pool.

We have reviewed and simplified our Customer Charter which sets out the standards of service tenants can expect from us.

Our Tenancy Ready Team are making Christmas a little easier for 25 families across the district with help from Radio Aire’s Mission Christmas appeal.

We are currently participating in a nationwide study with HouseMark, to understand how residents feel about their landlords, and develop a consistent set of questions that will help get to the heart of what matters to residents.

Our opening hours will change slightly over the Christmas period. Our service access points and Hubs will be open on Monday 23 December as normal. They will then close from Christmas Eve (Tuesday 24 December 2019) reopening on Monday 30 December 2019.

Airedale and South Elmsall service access points (SAPs) will be closed on Friday 13 December. They will open as usual on Monday 16 December.

Advent calendars have been handed out by the Cash Wise and Central Debt teams ready for Christmas.

The Debt, Cash Wise and Tenancy Ready Teams were recognised for their response to the challenges presented by Universal Credit (UC), welfare reform and poverty across the district.

Our Tenant Satisfaction Survey has started and will end on Friday 17 January 2020.