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Getting the best deal for tenants through the Tenancy Ready Team
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Getting the best deal for tenants through the Tenancy Ready Team

Published 9 July 2018

We strive to provide value for money to our tenants in all of our services. This extends beyond services such as building homes or repairs and maintenance, and includes services such as getting people into work, reducing debt, getting people online and providing skills and training. One such service is our Tenancy Ready Team (TRT).

Our TRT offers assistance to people who might not be able to access the Homesearch system to bid on a property. The team also offers support the tenants to maintain a successful tenancy, to help manage their finances and avoid falling into arrears. If they are vulnerable, then the team will make sure they have the correct support in place.

Referrals to the TRT can be made from other WDH teams such as the Care and Health Team, Estate Officers, Debt Team, Health Inequality Caseworkers, Cash Wise and OneCALL. Referrals can also come from partners through Medical Panel, Qualification Panel or Housing Needs Panel. Once referred, a dedicated TRT Officer is appointed as early as possible to provide tailored support to the applicant prior to obtaining a tenancy with us.

Who benefits and how

Since April 2017 we have provided support to 172 people and still have 114 active cases, supporting people through the transition of becoming a tenant. 

Results show that when people do engage with the service they have a 100% success rate in sustaining their tenancy.

Since April 2017, 107 tenancies have been maintained and not fallen into arrears or had any tenancy breach issues. Only 17 of the people we have supported in 2017 – 2018 have terminated their tenancies and are no longer tenants.

By providing these services we hope to add value to our tenants’ lives and help create confident communities. You can view our Value for Money Assurance Statement and provide your own feedback on how we provide value for money by clicking here.

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All news tagged 'Crofton'
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News

First ever street name contest launched!17 December 2014

Published 17 December 2014
WDH will become the first housing association in the UK to use a public vote on Facebook to decide the name of a new residential road in Wakefield.

Staying safe at Shay Lane School2 December 2014

Published 2 December 2014
Children at Shay Lane Primary School were taught the importance of building site safety during a visit from WDH.

Newbuild plans go sky-high12 November 2014

Published 12 November 2014
We are showcasing our sky-high new build aspirations – courtesy of an aerial view of our latest development.
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Community cooking sessions support £5 meal challenge9 June 2014

Published 9 June 2014
Young mums from across Wakefield have been learning how to cook healthy and inexpensive dishes in preparation for a ‘feed your family for a fiver’ challenge.

Our Roadshows get underway23 May 2014

Published 23 May 2014
Our Summer Roadshow 2014 hits the road this week, bringing advice and information to tenants and residents at fun galas, market days and community events across the district.
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News in Brief
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News

News in Brief

Published 18 February 2015

This is News in Brief - a weekly round up of the latest news and events affecting the Housing industry and communities in the Wakefield district and beyond.

This week’s News in Brief looks at:

 ·        Coalition plans to cut DHP fund by £40 million

 ·        Energy suppliers fail to pass on wholesale energy price cuts

 ·        Report urges shared ownership homes supply to be doubled 

 To read the full report, please click on the link here.

 

 

 

 

 

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