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Police bike team get funding boost by WDH20 December 2018

Published 20 December 2018
A police bike team, which has caught hundreds of rogue riders, is to operate seven days a week for the first time following major investment from WDH.

Service access point (SAP) Christmas closure19 December 2018

Published 19 December 2018
Our SAPs will be open at the following times during the Christmas period. ·         22 December – Wakefield Hub and Pontefract Hub open until 12 noon. ·         24 December to 26 December – All SAPs closed. ·         27 December to 28 December – All SAPs open. ·         29 December – Wakefield Hub and Pontefract Hub open until 12 noon. ·         31 December to 1 January - All SAPs closed. ·         2 January - All SAPs open as normal. Please direct urgent enquiries during the Christmas period to OneCALL on 0345 8 507 507.
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Scouts group perform for residents at Silkstone Court17 December 2018

Published 17 December 2018
Children from 1st Altofts Scout group - spanning Beavers, Cubs and Scouts - entertained residents at Silkstone Court on Thursday with festive Christmas songs. The residents enjoyed classics such as Jingle Bells and Walking In A Winter Wonderland, joining in as the children sang. “The Beavers, Cubs and Scouts really enjoyed their evening with the residents of Silkstone Court, and the residents seemed to relish the chance for a good old sing-song. It just goes to show that you’re never too old to enjoy singing Jingle Bells!” said Kim Hiscocks, Scout Leader.
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WDH supports emergency food banks13 December 2018

Published 13 December 2018
WDH and Outwood Grange Academy Trust have donated £1000 each to make sure foodbanks are stocked in the lead up to the Christmas holidays.

SAP closure (Friday 14 December)13 December 2018

Published 13 December 2018
Our SAPs will be closed tomorrow (Friday 14 December) and will reopen on Monday 17 December as normal. OneCALL are available 24 hours a day on 0345 8 507 507 for urgent enquiries about estate management and repairs. You can pay your rent using our online payment site, or by calling OneCALL or at any newsagents, convenience store or petrol station displaying the PayPoint sign. You can also pay your rent by registering for an online account, where you can manage all aspects of your tenancy. For more information, visit the tenant area of WDH.co.uk here.
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WDH’s Christmas Competition is back with 12 days of prizes30 November 2018

Published 30 November 2018
We are launching our popular Christmas Competition on 1 December 2018 and giving you the chance to win one of 12 great prizes. It’s easy to enter you just need to download the latest version of the WDH App.
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Christmas calendars donated to local foodbanks29 November 2018

Published 29 November 2018
A collection of advent calendars were handed out at foodbanks across the Wakefield District by MRM Solutions and the WDH Cash Wise Team ready for Christmas.

Are you UC ready?28 November 2018

Published 28 November 2018
From today (Wednesday 28 November 2018) Universal Credit (UC) Full Service is being rolled out across the Wakefield district. UC replaces six benefits with a single monthly payment similar to a monthly working wage. The six benefits being replaced are: Income-based Jobseeker's Allowance Income-related Employment and Support Allowance Income Support Child Tax Credits Working Tax Credits Housing Benefit From today, you will need to claim UC if you are making a new benefit claim and are of working age. You might also need to claim UC if your circumstances change. Are you ready? It could take five weeks to receive your first payment so it’s important you act quickly when making your claim. Speed up the process by making sure you’re prepared now. We’ve put together some handy guidance on how you can make sure you’re UC ready. If you have any questions about UC or need support you can contact our Cash Wise Team on 01977 724651 or the DWP.
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A vibrant and forward thinking service - Care Link are certified to the new Quality Standards Framework27 November 2018

Published 27 November 2018
Care Link has been certified to the Quality Standards Framework and recently received the award at the International Technology Enabled Care Conference gala dinner.
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Notice to Spark Energy Customers26 November 2018

Published 26 November 2018
On Friday 23 November it was announced that Spark Energy has ceased trading and that OVO Energy are selected by the GB Energy regulator (OFGEM) to take over Spark's customer base.  If you're a Spark customer, it's good news - you don't need to do anything. Spark will continue to service all aspects of your account under the spark brand. It's business as usual.  Ofgem, have also advised that Spark Energy customers will not have their gas or electricity supply affected. Ofgem’s advice to customers in the meantime is: Do not switch to another energy supplier. Take a meter reading ready for when your new supplier contacts you.
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Money will benefit youngsters thanks to survey30 July 2014

Published 30 July 2014
WDH has donated £410 to the Outward Bound Trust thanks to a survey carried out - which will pay for another place on next year’s Young Person’s Development Programme.

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WDH employees raise nearly £800 for two local hospices29 July 2014

Published 29 July 2014
Kind-hearted Wakefield and District Housing (WDH) employees have donated nearly £800 to two local hospices.
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Normanton Park gets makeover24 July 2014

Published 24 July 2014
Youngsters from a school in Normanton celebrated with a picnic and games after spending three months helping a group of local residents improve Haw Hill park.
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Foodbank gets prize donation23 July 2014

Published 23 July 2014
A Wakefield foodbank has received a generous donation from a WDH tenant group.

Nominations flood in for WDH community awards22 July 2014

Published 22 July 2014
More than 100 nominations have flooded in for this year’s WDH Love Where You Live Awards – with a prize of £500 for each of the eight winners to give to a community group of their choice.

Cash Wise scheme expands18 July 2014

Published 18 July 2014
Thousands of people could see their money worries eased after WDH’s Cash Wise scheme was widened to include all social housing tenants in the district.
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Move more everyday17 July 2014

Published 17 July 2014
WDH is proud to support Move More Every Day, a new initiative designed to help local people become healthier and more active.
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Pupils take part in Dragons' Den competition 17 July 2014

Published 17 July 2014
A team of young aspiring entrepreneurs from a school in Pontefract has won an enterprise competition organised by WDH.
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Make a difference in your neighbourhood14 July 2014

Published 14 July 2014
People from Normanton and Featherstone are being invited to have a say in shaping the future of their communities.

ILS resident celebrates 104th birthday 11 July 2014

Published 11 July 2014
A delicious hot meal and a tasty sponge for afters provided the icing on the cake for George Storry’s 104th birthday.
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WDH News | The latest news from WDH
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News

Money will benefit youngsters thanks to survey30 July 2014

Published 30 July 2014
WDH has donated £410 to the Outward Bound Trust thanks to a survey carried out - which will pay for another place on next year’s Young Person’s Development Programme.

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WDH employees raise nearly £800 for two local hospices29 July 2014

Published 29 July 2014
Kind-hearted Wakefield and District Housing (WDH) employees have donated nearly £800 to two local hospices.
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Normanton Park gets makeover24 July 2014

Published 24 July 2014
Youngsters from a school in Normanton celebrated with a picnic and games after spending three months helping a group of local residents improve Haw Hill park.
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Foodbank gets prize donation23 July 2014

Published 23 July 2014
A Wakefield foodbank has received a generous donation from a WDH tenant group.

Nominations flood in for WDH community awards22 July 2014

Published 22 July 2014
More than 100 nominations have flooded in for this year’s WDH Love Where You Live Awards – with a prize of £500 for each of the eight winners to give to a community group of their choice.

Cash Wise scheme expands18 July 2014

Published 18 July 2014
Thousands of people could see their money worries eased after WDH’s Cash Wise scheme was widened to include all social housing tenants in the district.
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Move more everyday17 July 2014

Published 17 July 2014
WDH is proud to support Move More Every Day, a new initiative designed to help local people become healthier and more active.
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Pupils take part in Dragons' Den competition 17 July 2014

Published 17 July 2014
A team of young aspiring entrepreneurs from a school in Pontefract has won an enterprise competition organised by WDH.
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Make a difference in your neighbourhood14 July 2014

Published 14 July 2014
People from Normanton and Featherstone are being invited to have a say in shaping the future of their communities.

ILS resident celebrates 104th birthday 11 July 2014

Published 11 July 2014
A delicious hot meal and a tasty sponge for afters provided the icing on the cake for George Storry’s 104th birthday.
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We’re Proud to be ‘Looking out for our Neighbours’12 February 2019

Published 12 February 2019
We are excited to announce that we are supporting a brand new community campaign from West Yorkshire and Harrogate Health and Care Partnership.

Garages available across the Wakefield district4 February 2019

Published 4 February 2019
See garages near you and register your interest online in a minute.

Foundation Grant is now open31 January 2019

Published 31 January 2019
The next WDH Foundation Grant window is now open for tenants to apply.

Information for OurPower customers30 January 2019

Published 30 January 2019
If you receive your energy from OurPower, you may be aware that the company have stopped trading.

Information for Economy Energy customers23 January 2019

Published 23 January 2019
If you receive your energy from Economy Energy, you may be aware that the company have stopped trading.

Our Tenant Satisfaction Survey is underway14 January 2019

Published 14 January 2019
Our Tenant Satisfaction Survey has started and will end on Friday 22 February 2019. You may receive a call from customer experience specialists, TLF, who are calling a sample of tenants to gather your views on the service you receive from us.  If you do receive a call from TLF, please be assured that we have employed them to complete the survey on our behalf. This ensures that your feedback is anonymous if you wish. We carry out this survey to gather your feedback which we use to make improvements to our services. Since the last survey was carried out, we have been working hard to improve the areas that matter most to you. Keeping the promises we make to you. We have: delivered customer service training to all front line employees; reviewed our Customer Charter Standards based on what you told us was important to you; and reviewed the customer experience for your repairs service, including letting you know the most common rechargeable and non-rechargeable repairs. The way we deal with nuisance and antisocial behaviour. We have: reviewed the process for reporting antisocial behaviour and nuisance; and made sure that if you complain about antisocial behaviour and nuisance you are kept informed about the timescales you can expect for a response. Making us easier to deal with. We have launched Phase 2 of our App which enables you to track the progress of your repair; and we are looking at options for introducing Webchat to give you greater choice in the way you contact us.   Thank you for your feedback and support.
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Take part in our Catch the Shark quiz for the chance to win £50 of shopping vouchers14 January 2019

Published 14 January 2019
To better protect you from loan sharks, we are running a competition with the England Illegal Money Lending Team (IMLT) and Leeds Credit Union. Our ‘Catch the Shark’ competition will run from Monday 14 to Sunday 20 January 2019 and you will have a chance to win one of five £50 Love to Shop vouchers.

Kick off January by being sustainably savvy3 January 2019

Published 3 January 2019
The Sustainability Team have put together a handy social media guide on saving energy for tenants throughout the month of January

Springhills Independent Living Scheme’s longest resident is over the moon with her home’s new look2 January 2019

Published 2 January 2019
Doris Cornick, 95, has recently moved back to her newly renovated flat at WDH’s Springhills Independent Living Scheme in Outwood.

Residents get in the Christmas spirit in Pontefract21 December 2018

Published 21 December 2018
Children from DeLacy Primary School and Carleton Park Junior and Infant School joined residents at Halberg House and Eastbourne Independent Living Scheme for carols and Christmas cheer. Residents sat back and enjoyed listening to the children sing favourites like including Jingle Bells and We Wish You a Merry Christmas. Some even joined in! One resident said: “Listening to the children sing fills us all with happiness and lifts our festive spirits. I look forward to this event every year.”
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Continuing to achieve value for money and deliver what matters to our communities3 October 2019

Published 3 October 2019
We are delighted to share our latest Value for Money (AFM) Annual Assurance Statement with you. It describes what VFM means to us, our employees, our tenants and our stakeholders, and the progress we have made during the year.
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WDH Community Grant helps to reduce social isolation19 September 2019

Published 19 September 2019
Wakefield District City of Sanctuary has been awarded a Community Grant worth £500. The group will use this money to cover rent hire for the venue where their drop in sessions take place.

Service access point (SAP) closure for training17 September 2019

Published 17 September 2019
Our SAPs will be closed on Tuesday 24 September at 12 noon for employee training. They will reopen on Wednesday 25 September as normal. You can pay your rent, request and track a repair or send a message using the WDH App, available on the App Store or Play Store. In an emergency you can contact us on 0345 8 507 507.
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Annual Report 2019 – Read about our latest achievements now!4 September 2019

Published 4 September 2019
We are extremely proud to launch our Annual Report 2019.
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Testing our procedures to keep tenants safe2 September 2019

Published 2 September 2019
WDH’s Compliance Team was put to the test alongside West Yorkshire Fire and Rescue Service (WYFRS) as part of a training exercise to prepare us should the worst happen.

Vote for your community heroes in our Love Where You Live Awards 2019!27 August 2019

Published 27 August 2019
Voting for the winner of our Love Where You Live Awards will open on Tuesday 27 August. You can place your votes for your community champions on the dedicated website, www.lovewhereyouliveawards.co.uk, which has information on each finalist.

WDH is Dementia Friendly!21 August 2019

Published 21 August 2019
WDH employees have raised over £400 to support Dementia UK, further confirming that WDH is committed to supporting residents and employees affected by dementia.

Service access point and HUB bank holiday closures16 August 2019

Published 16 August 2019
All of our offices and service access points (SAPs) will be closed on Monday 26 August. They will open as usual on Tuesday 27 August. You can pay your rent, request and track a repair or send a message using the WDH App, available on the App Store or Play Store. In an emergency you can contact us on 0345 8 507 507.
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Apply now for a community grant7 August 2019

Published 7 August 2019
The WDH Community Grant Scheme is now open for local community groups and voluntary clubs to apply for up to £1,500.

Service access point (SAP) closure - Friday 2 August29 July 2019

Published 29 July 2019
Airedale and South Elmsall service access points (SAPs) will be closed on Friday 2 August from 12 noon. They will open as usual on Monday 5 August.
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