WDH News | The latest news from WDH
wdh

News

Green fingered Residents at Whin View Court get ready for summer3 June 2016

Published 3 June 2016
With summer just around the corner green fingered residents at WDH’s Whin View Court Independent Living Scheme are getting their communal garden ready for the warmer months.

SAP closure for training (Wednesday 8 June at noon)3 June 2016

Published 3 June 2016
Our service access points (SAPs) will be closed on Wednesday 8 June at 12 noon for employee training. They will reopen on Thursday 9 June as normal. OneCALL are available 24 hours a day on 0345 8 507 507 for urgent enquiries about estate management and repairs. You can pay your rent using our online payment site, or by calling OneCALL or at any newsagents, convenience store or petrol station displaying the PayPoint sign. You can also pay your rent by registering for an online account, where you can manage all aspects of your tenancy. For more information, visit the tenant area of WDH.co.uk here.
Tags :

WDH’s Love Where You Live Awards are back again for a fifth year!2 June 2016

Published 2 June 2016
WDH’s Love Where You Live Awards are back again for a fifth year! Young achievers and community heroes in the Wakefield district who make a positive difference to their communities will be celebrated in our fifth annual awards.

Staged car crash promotes road safety in Airedale.23 May 2016

Published 23 May 2016
People in Airedale braved the rain to watch a staged car and bike collision at The Square, Airedale.

WDH recognised as a Dementia Friendly organisation23 May 2016

Published 23 May 2016
WDH has been recognised as ‘working towards’ being a Dementia Friendly organisation by the Alzheimer’s Society – the highest recognition they offer.
Tags :

Pay your rent by Direct Debit for the chance to win £1,000 worth of vouchers17 May 2016

Published 17 May 2016
The National Social Housing Rents Campaign is a national competition run by BACS UK that WDH is supporting. Housing organisations across the country will enter their Direct Debit payers into a prize draw, where five lucky people will win £1,000 Love2Shop vouchers.
Tags :

Lucky Care Link customer wins survey spoils17 May 2016

Published 17 May 2016
A lucky Care Link customer has won £50 worth of Sainsbury’s vouchers after being randomly selected from 880 people who completed the service’s 2016 customer satisfaction survey.
Tags :

New initiative encourages young people to try sport16 May 2016

Published 16 May 2016
Young people in the Wakefield district have the chance to get active this summer – thanks to a new community initiative with top coaches.

Triple success for our Gas Team 10 May 2016

Published 10 May 2016
Our in-house Gas Team has achieved national recognition for the quality of their management systems following a robust assessment of aspects of their work including quality control, documentation, technical support and gas compliance procedures.
Tags :

Our Community Learning Programme 20164 May 2016

Published 4 May 2016
Our popular Community Learning Programme is back for 2016.
Back to top
WDH News | The latest news from WDH
wdh

News

Our Care Link Customer Satisfaction Survey starts on Monday 3 August.3 August 2020

Published 3 August 2020
If you are a Care Link customer, you may receive a call from customer experience specialists, Feedback Market Research , who are calling a sample of customers to gather your views on the service you receive from us.
Tags :

Why we're supporting the Homes at the Heart Campaign31 July 2020

Published 31 July 2020
Throughout the global Coronavirus pandemic, we have been doing what we can to make sure that our tenants are supported to feel safe and secure in their own homes. Many of us have found ourselves spending more time living, working, caring and teaching from home and it has become more important than ever that we feel safe and secure.
Tags :

Tpas Scrutiny Week – Get Involved 27 July 2020

Published 27 July 2020
We are supporting Tpas (Tenants Participation Advisory Service) Scrutiny Week this week and as always, we are looking for new people to be involved with us.

Telephone issues23 July 2020

Published 23 July 2020
We’re currently experiencing problems with our telephone system which is causing some delays. Please bear with us whilst we work to resolve the issue. If your call is not an emergency then it may be best to call back later today.  You can still contact us by email at onecall@wdh.co.uk Your patience is appreciated. Thank you  
Tags :

The Big Thank You16 July 2020

Published 16 July 2020
It was inspiring this week to see our employees recognised, alongside so many other local heroes, as part of 'The Big Thank You' campaign. Local editions of the Wakefield Express praised our employees and those groups and individuals continuing to support the district during the coronavirus pandemic. Our employees have gone over and above to support our communities throughout the crisis in very difficult times, so it is fantastic to see them getting the recognition they so rightly deserve.
Tags :

Debt Team will soon be offering face to face support13 July 2020

Published 13 July 2020
Over the next few weeks, we will be reintroducing visits by the Debt Team to provide face to face intensive support to people who need help with their rent account.
Tags :

Don't suffer in silence, get in touch.10 July 2020

Published 10 July 2020
As you may already be aware we are pleased to have reintroduced a number of our services over the last few weeks and this is a great step forward for us, marking the return of some normality for you and our employees. I appreciate that many of you will still be nervous about welcoming people into your home but I can assure you we will only do so safely and have introduced additional safety and hygiene measures to keep you and our employees safe. Whilst we may be seeing the opening of pubs and restaurants across the district, we are aware that for many people it will be some time before they feel able to return to every day life. For some this may be down to nervousness around the virus, and for others it may be a result of the impact the pandemic has had on work and finances. For those of you who have been impacted in this way I would like to encourage you to get in touch. We have a range of services available including Employment Advisors who can help if you are currently unemployed, facing unemployment or looking for another job. They can provide great advice and support, whatever your situation. For anyone who is worried about money, we have a number of support services including Cash Wise who can help with budgeting, benefits and accessing financial help or food parcels. Our Debt Team are also available to provide support if you are concerned about paying your rent. If you are worried, please don’t suffer in silence. Contact us and we will discuss which of our services can make life a little easier.  
Tags :

£520 million deal to build and improve homes 25 June 2020

Published 25 June 2020
Housing Association, WDH, has secured funding to build over 5,000 new homes, more than double what was originally planned and deliver its Business Strategy with the help of partners Royal Bank of Scotland (RBS), Santander and The Housing Finance Corporation (THFC).

This week we opened our doors19 June 2020

Published 19 June 2020
For those of you who braved the high street this week, you may have seen that, whilst we didn’t have queues to compete with Primark, our Hubs and Service Access Points (SAPs) were open. As I am sure you can appreciate, this is not a decision we have taken lightly. We put a lot of careful consideration into how we could open safely and ensure that both you, our customers, and our employees are safe.
Tags :

Thank you for your feedback12 June 2020

Published 12 June 2020
Firstly, I’d like to thank all of you who took the time to give us your feedback through our recent tenant survey. We are using your feedback to prioritise the remobilisation of our services. As I said in my message last week, we will be starting to reopen our Hubs and Service Access Points across the district shortly, so that those of you who need to speak to us face to face can do so, but in a safe environment. Some of the other things you said were important to you included our grounds maintenance service, which returned last month and is now operating a full service, and our repairs and maintenance service. Whilst we have been focused on carrying out emergency repairs only throughout the lockdown period, we are now looking at how we can reintroduce essential repairs and maintenance services in a way that is safe for both our customers and our employees. We hope to resume essential repairs and maintenance later this month and appreciate the patience and understanding you have shown.
Tags :
Back to top