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Making sure our community heroes get the recognition they deserve28 August 2020

Published 28 August 2020
Despite the ongoing pandemic we are so pleased to see that you have taken the time to nominate your community heroes for our Love Where You Live Awards and we want to make sure that they get the recognition they deserve That’s why we are holding our ninth Love Where You Live Awards a little differently with our first ever virtual event! Voting is now open!

Our Care Link Customer Satisfaction Survey starts on Monday 3 August.3 August 2020

Published 3 August 2020
If you are a Care Link customer, you may receive a call from customer experience specialists, Feedback Market Research , who are calling a sample of customers to gather your views on the service you receive from us.
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Why we're supporting the Homes at the Heart Campaign31 July 2020

Published 31 July 2020
Throughout the global Coronavirus pandemic, we have been doing what we can to make sure that our tenants are supported to feel safe and secure in their own homes. Many of us have found ourselves spending more time living, working, caring and teaching from home and it has become more important than ever that we feel safe and secure.
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Tpas Scrutiny Week – Get Involved 27 July 2020

Published 27 July 2020
We are supporting Tpas (Tenants Participation Advisory Service) Scrutiny Week this week and as always, we are looking for new people to be involved with us.

Telephone issues23 July 2020

Published 23 July 2020
We’re currently experiencing problems with our telephone system which is causing some delays. Please bear with us whilst we work to resolve the issue. If your call is not an emergency then it may be best to call back later today.  You can still contact us by email at onecall@wdh.co.uk Your patience is appreciated. Thank you  
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The Big Thank You16 July 2020

Published 16 July 2020
It was inspiring this week to see our employees recognised, alongside so many other local heroes, as part of 'The Big Thank You' campaign. Local editions of the Wakefield Express praised our employees and those groups and individuals continuing to support the district during the coronavirus pandemic. Our employees have gone over and above to support our communities throughout the crisis in very difficult times, so it is fantastic to see them getting the recognition they so rightly deserve.
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Debt Team will soon be offering face to face support13 July 2020

Published 13 July 2020
Over the next few weeks, we will be reintroducing visits by the Debt Team to provide face to face intensive support to people who need help with their rent account.
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Don't suffer in silence, get in touch.10 July 2020

Published 10 July 2020
As you may already be aware we are pleased to have reintroduced a number of our services over the last few weeks and this is a great step forward for us, marking the return of some normality for you and our employees. I appreciate that many of you will still be nervous about welcoming people into your home but I can assure you we will only do so safely and have introduced additional safety and hygiene measures to keep you and our employees safe. Whilst we may be seeing the opening of pubs and restaurants across the district, we are aware that for many people it will be some time before they feel able to return to every day life. For some this may be down to nervousness around the virus, and for others it may be a result of the impact the pandemic has had on work and finances. For those of you who have been impacted in this way I would like to encourage you to get in touch. We have a range of services available including Employment Advisors who can help if you are currently unemployed, facing unemployment or looking for another job. They can provide great advice and support, whatever your situation. For anyone who is worried about money, we have a number of support services including Cash Wise who can help with budgeting, benefits and accessing financial help or food parcels. Our Debt Team are also available to provide support if you are concerned about paying your rent. If you are worried, please don’t suffer in silence. Contact us and we will discuss which of our services can make life a little easier.  
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£520 million deal to build and improve homes 25 June 2020

Published 25 June 2020
Housing Association, WDH, has secured funding to build over 5,000 new homes, more than double what was originally planned and deliver its Business Strategy with the help of partners Royal Bank of Scotland (RBS), Santander and The Housing Finance Corporation (THFC).

This week we opened our doors19 June 2020

Published 19 June 2020
For those of you who braved the high street this week, you may have seen that, whilst we didn’t have queues to compete with Primark, our Hubs and Service Access Points (SAPs) were open. As I am sure you can appreciate, this is not a decision we have taken lightly. We put a lot of careful consideration into how we could open safely and ensure that both you, our customers, and our employees are safe.
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