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What are your experiences of accessing Universal Credit?19 November 2021

Published 19 November 2021
On Monday, 22 November we will be launching our Experiences of Universal Credit telephone survey to better understand the issues customers face when accessing UC payments and how we can improve the way we support customers.

Take part in our survey about rent increases and Universal Credit10 November 2021

Published 10 November 2021
In April 2021, the Department of Work and Pensions (DWP) asked people who receive Universal Credit (UC) to confirm housing costs following annual rent changes. We’d like to hear your views on the process.

Free benefits review for Wakefield residents - visit a roadshow event this November8 October 2021

Published 8 October 2021
WDH is working in partnership with Wakefield Council and Citizens Advice Wakefield to run an informal benefits roadshow that will visit all parts of the district throughout November.

Wakefield residents encouraged to receive a free benefits review24 September 2021

Published 24 September 2021
WDH is working in partnership with Wakefield Council and Citizens Advice Wakefield to encourage residents who receive government benefits to get a free benefits review.

Energy prices rising – do you switch and save?25 August 2021

Published 25 August 2021
Following the recent warnings and media stories that energy prices are set to rise for millions of households this coming winter, our Sustainability team is advising tenants to use our energy saving guides and to get in touch with them for advice and support on how to switch and save.

Universal Credit (UC) and your annual rent change29 March 2021

Published 29 March 2021
If you are currently claiming Universal Credit, from 05 April onwards you will receive a ‘to do’ notification on your UC online journal called ‘Confirm your Housing Costs’. Below is an example of what this ‘to do’ task will look like.

We have won the Housing Team of the Year at the CIH Northern Awards.4 December 2019

Published 4 December 2019
The Debt, Cash Wise and Tenancy Ready Teams were recognised for their response to the challenges presented by Universal Credit (UC), welfare reform and poverty across the district.
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