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System upgrade to our IT services. 8 October 2021

Published 8 October 2021
We will be carrying out routine upgrades to our internal IT systems on from 12 noon on Friday then Saturday 9 and Sunday 10 October. While this will not affect our WDH App, or our online services, it may take us a little longer than usual to access information to help answer your questions when you get in touch with us.

When the world changed so did we...so, we could continue to meet our customers’ needs and expectations5 October 2021

Published 5 October 2021
Like many organisations, the pandemic impacted how we delivered our services, and WDH had to adapt quickly to the changing situation, including our OneCALL customer service team who are often the first port of call for many of our tenants.

Information regarding handing in keys during the COV-19 outbreak19 March 2020

Published 19 March 2020
If you are posting keys for a WDH property please make sure you do the following.
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Service access point (SAP) and Hub Christmas opening hours16 December 2019

Published 16 December 2019
Our opening hours will change slightly over the Christmas period. Our service access points and Hubs will be open on Monday 23 December as normal. They will then close from Christmas Eve (Tuesday 24 December 2019) reopening on Monday 30 December 2019.
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Service access point (SAP) closure - Friday 13 December9 December 2019

Published 9 December 2019
Airedale and South Elmsall service access points (SAPs) will be closed on Friday 13 December. They will open as usual on Monday 16 December.
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We are making changes to our Service Access Point (SAP) and Hub opening hours from December25 November 2019

Published 25 November 2019
To allow us to provide you with the best customer service we have reviewed the opening hours of our SAP’s and Hub’s across the district and made some changes.
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New and improved service access point (SAP) coming to Airedale soon!14 November 2019

Published 14 November 2019
Airedale SAP will be closing at 4 pm on Friday 15 November 2019 for approximately two weeks whilst we refurbish and improve the facilities.
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Service access point (SAP) closure - Friday 2 August29 July 2019

Published 29 July 2019
Airedale and South Elmsall service access points (SAPs) will be closed on Friday 2 August from 12 noon. They will open as usual on Monday 5 August.
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Service access point and HUB bank holiday closures20 May 2019

Published 20 May 2019
All of our offices and service access points (SAPs) will be closed on Monday 27 May. They will open as usual on Tuesday 28 May.
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Service access point and HUB employee training closures2 May 2019

Published 2 May 2019
All of our offices and service access points (SAPs) will be closed from 12 noon on Thursday 9 May. They will open as usual on Friday 10 May.
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