News

In the run up to Easter, employees from our Improvements team went over and above to collect and give out over 600 Easter eggs donated from our contractors.

WDH’s Improvements team has completed the external works on the first 16 properties at Lindsay Avenue in Lupset, receiving 100% customer satisfaction score from happy residents.

Children on Lindsay Avenue in Lupset were encouraged to take part in a drawing competition to show what the improvement works on their homes will look like when they start.

Musgrave Court, our latest independent living scheme to be refurbished, has begun welcoming its residents, old and new, back to their new and improved homes.

Tenants in Lupset have being giving their feedback on a new digital photo guide, created by our Improvements Team to help tenants understand what they can expect when having their homes improved. The guide, which can be shown on an iPad or tablet, will be used by Resident Liaison Officers during the tenant induction process to explain what will happen at every stage of the works and prompt the tenant to ask more questions. This will hopefully lead to a reduction in the number of complaints that are often received at the beginning of a scheme of works.