News

A message from our Chief Executive Friday, 15 January 2021 With the government’s lockdown message continuing to ask us to stay at home, we have reviewed our services to make sure that we are doing everything we can to prevent the spread of the virus. The health and safety of our customers and our people remains our top priority

Like many organisations last year, WDH had to adapt to homeworking for many of its employees so we could keep you and our people, as safe as possible and still ensure we could deliver our services to you. To help us learn more about your experience and expectations during the COVID-19 pandemic, we would like to invite you to take part in an independent survey, which forms part of a wider research project.

For those of us who are currently self-isolating and having to spend more time at home, it may be of some relief to hear that the government has pledged to support people with energy costs during this time. There will be specific arrangements put in place for those on pre-payment meters struggling with the implications of the Coronavirus, as well as energy customers facing financial distress. Whilst I appreciate there is a lot more to consider at the moment, I hope this relieves at least some of the worries you might have.

Community Hubs are providing help to those who need it across the Wakefield district. They have volunteers and a range of support to help those affected by the coronavirus outbreak. They are working with the Council and others to support communities during this crisis.