WDH News | The latest news from WDH
WDH News | The latest news from WDH
WDH News | The latest news from WDH
WDH News | The latest news from WDH
WDH News | The latest news from WDH
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WDH News | The latest news from WDH
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News

Helping to shape the future of electrical safety19 February 2019

Published 19 February 2019
WDH’s Les Thompson, Specialist Contracts Manager, and Jamie Burton, Electrical Operations Manager have shared best practice with others to contribute to a nationwide Code of Practice for the Management of Electrotechnical Care in Social Housing.

We’re Proud to be ‘Looking out for our Neighbours’12 February 2019

Published 12 February 2019
We are excited to announce that we are supporting a brand new community campaign from West Yorkshire and Harrogate Health and Care Partnership.

Garages available across the Wakefield district4 February 2019

Published 4 February 2019
See garages near you and register your interest online in a minute.

Foundation Grant is now open31 January 2019

Published 31 January 2019
The next WDH Foundation Grant window is now open for tenants to apply.

Information for OurPower customers30 January 2019

Published 30 January 2019
If you receive your energy from OurPower, you may be aware that the company have stopped trading.

Information for Economy Energy customers23 January 2019

Published 23 January 2019
If you receive your energy from Economy Energy, you may be aware that the company have stopped trading.

Our Tenant Satisfaction Survey is underway14 January 2019

Published 14 January 2019
Our Tenant Satisfaction Survey has started and will end on Friday 22 February 2019. You may receive a call from customer experience specialists, TLF, who are calling a sample of tenants to gather your views on the service you receive from us.  If you do receive a call from TLF, please be assured that we have employed them to complete the survey on our behalf. This ensures that your feedback is anonymous if you wish. We carry out this survey to gather your feedback which we use to make improvements to our services. Since the last survey was carried out, we have been working hard to improve the areas that matter most to you. Keeping the promises we make to you. We have: delivered customer service training to all front line employees; reviewed our Customer Charter Standards based on what you told us was important to you; and reviewed the customer experience for your repairs service, including letting you know the most common rechargeable and non-rechargeable repairs. The way we deal with nuisance and antisocial behaviour. We have: reviewed the process for reporting antisocial behaviour and nuisance; and made sure that if you complain about antisocial behaviour and nuisance you are kept informed about the timescales you can expect for a response. Making us easier to deal with. We have launched Phase 2 of our App which enables you to track the progress of your repair; and we are looking at options for introducing Webchat to give you greater choice in the way you contact us.   Thank you for your feedback and support.
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Take part in our Catch the Shark quiz for the chance to win £50 of shopping vouchers14 January 2019

Published 14 January 2019
To better protect you from loan sharks, we are running a competition with the England Illegal Money Lending Team (IMLT) and Leeds Credit Union. Our ‘Catch the Shark’ competition will run from Monday 14 to Sunday 20 January 2019 and you will have a chance to win one of five £50 Love to Shop vouchers.

Kick off January by being sustainably savvy3 January 2019

Published 3 January 2019
The Sustainability Team have put together a handy social media guide on saving energy for tenants throughout the month of January

Springhills Independent Living Scheme’s longest resident is over the moon All news tagged 'Christmas'
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News

A sustainable Christmas: Gifts26 November 2021

Published 26 November 2021
The shops have been bursting with festive products for weeks already, and now is a great time to start planning ahead, if you haven’t already, and see how you can make the festive season more sustainable.

Christmas gifts for the kindest in our communities23 December 2020

Published 23 December 2020
This year, WDH launched a campaign to find the unsung heroes that have helped others during the pandemic, to give them a festive surprise just in time for Christmas. Read about the 12 winners and their act of kindness.

Service Access Point and Hub Christmas closures18 December 2020

Published 18 December 2020
Our Service Access Points (SAPs) and Hubs will be closed from 12 noon on Thursday 24 December until 9 am on Monday 4 January.

The Big Feed bringing free meals to Wakefield for Christmas17 December 2020

Published 17 December 2020
WDH is supporting the Wakefield Trinity Community Foundation’s The Big Feed project, aiming to help vulnerable families over the Christmas period.

Festive donation boost by WDH and Howdens to local foodbanks16 December 2020

Published 16 December 2020
WDH is working in partnership again this year with Howdens in Castleford to provide extra supplies for food banks in the district and help the people who may be suffering the most this time of year.

Nominate a tenant to celebrate kindness this Christmas1 December 2020

Published 1 December 2020
We’re giving you the chance to show your appreciation to those who have shown kindness to your or others during this particularly difficult year, by nominating them for a special festive prize.
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A better Christmas for 25 families thanks to Radio Aire’s Mission Christmas18 December 2019

Published 18 December 2019
Our Tenancy Ready Team are making Christmas a little easier for 25 families across the district with help from Radio Aire’s Mission Christmas appeal.

Service access point (SAP) and Hub Christmas opening hours16 December 2019

Published 16 December 2019
Our opening hours will change slightly over the Christmas period. Our service access points and Hubs will be open on Monday 23 December as normal. They will then close from Christmas Eve (Tuesday 24 December 2019) reopening on Monday 30 December 2019.
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Christmas Calendars donated to local foodbanks6 December 2019

Published 6 December 2019
Advent calendars have been handed out by the Cash Wise and Central Debt teams ready for Christmas.

12 days of Christmas Giveaways28 November 2019

Published 28 November 2019
The Christmas season is almost here and we want to make Christmas a little easier with the chance to win some great prizes between Monday 2 – Friday 13 December 2019. It’s easy to enter you just need to use the WDH App.
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