News

After losing her husband, Mrs Clark, who lives in a WDH property, didn’t know if she could face the stress and disruption that home improvements can bring. However, after a little persuasion from her family she went ahead and now she couldn’t be happier with her new kitchen!

Specialist academics from Sheffield Hallam University, University of Salford and as far as Australia visited Park Dale in Airedale this week to see how the site has become one of the UK’s largest housing developments with a zero-carbon footprint.

WDH has won a national UK Housing Award for the financial help and support it provides to tenants.

WDH supported Friends of Pease Park with a preschool Easter event on Tuesday 4 April.

Children and young people took part in a host of Easter activities supported by WDH at the Old Addy Adventure Playground in Knottingley.

All of our offices and service access points (SAPs) will be closed from Friday 28 April and will reopen on Tuesday 2 May. If you need to contact us you can call 0345 8 507 507 or send a message using the WDH App, available on the App Store and Play Store.  

Our service access points (SAPs) will be closed on Thursday 27 April from 12 noon for employee training. They will reopen on Friday 28 April as normal. If you need to contact us you can call 0345 8 507 507 or send a message using the WDH App, available on the App Store and Play Store.  

From 5 April 2017 we became a charitable Community Benefit Society (CBS). We think this better reflects what we do. This doesn’t change the services we provide to our customers.  Read our CBS fact sheet for more information.   

Our Tenant Satisfaction Survey has started and will end on Friday 12 May. Customer experience specialists, TLF, are calling a representative sample of tenants to gather your views on the service you receive from us.  If you do receive a call from TLF, please be assured that we have employed them to complete the survey on our behalf. This ensures that your feedback is anonymous if you wish. We carry out these surveys twice a year and use your feedback to make improvements to our services. Since the last survey was carried out in November 2016, we have been working hard to improve:   how easy we are to deal with; how good we are at keeping the promises and commitments we make;  the repairs service experience; and the way we manage nuisance and antisocial behaviour.  Thank you for your feedback and support.  

Here are a few tips to stay safe in your garden this spring!