COVID-19 update

July 2021

Following the changes to COVID-19 restrictions on Monday, 19 July 2021, we want to assure you that your safety and that of our employees remains our priority.

Having considered the latest Government advice, and while COVID cases remain high, we are continuing to implement the safety measures we already had in place before Monday,19 July 2021.

While the wearing of face coverings is now a personal choice, our employees will continue to wear face coverings when we visit our customer’s homes.

To ensure the safety of you and our colleagues, we ask that you continue to wear a face covering, if you can, for any face to face meetings with us.

When we undertake repairs and safety inspections at our tenant’s homes, we will continue to take precautions to protect you and your family. We are asking all our customers to continue to follow the safety guidance we provide before and when we visit.

We are maintaining regular enhanced cleaning measures in our Wakefield and Pontefract Hubs. If you need to visit us, we have hand sanitiser available and would ask all visitors to respect the personal space of others.

Don't forget you can still pay your rent or send us a message using the WDH App, available on the App Store or Google Play store. You can also access information through our website, wdh.co.uk and all our contact details are on our contact us page. In an emergency, tenants can speak to our OneCALL team 24 hours a day by phoning 0345 8 507 507 or emailing, onecall@wdh.co.uk.

You can find all the latest guidance on the Government website by clicking on the link below.

Let’s continue to do all that we can to keep everyone safe. Your support is appreciated.