We acknowledge our responsibility to the environment and to our local communities. Below are a few examples of how we have shown our
commitment to practice responsible corporate behaviour and to establish and support initiatives both in our offices and communities.
During 2018 / 2019 we spent
with local suppliers across the Wakefield district.
During 2018 / 2019 we continued to deliver our
10 year Independent Living Scheme Improvement Programme, investing
to refurbish and redevelop a number of ILSs
across the district, including: Baileygate Court,
Pontefract; Springhills, Outwood; Musgrave
Court, Lupset; and Farfield Court,South Elmsall.
Community Employment Advisors engaged with
new customers, supporting 229 into work and helping 179 to find
training opportunities. In the last year advisors held over 350
open work clubs which were accessed over 1,500 times.
During 2018 / 2019 we invested
delivering 402 new homes.
We have reduced our carbon footprint by
during 2018 / 2019,
resulting in a 17.2%
reduction against the 2014
/ 2015 baseline, and
exceeding our target to
achieve a 10% reduction
by 2020 a year in advance.
Our Community Leadership Programme took
young people from three local high schools to a week-long residential programme in the Lake District.
Our proactive approach to income
management and supporting our
tenants has continued to provide
positive outcomes resulting in:
Open Community Safety Team case study
Our dedicated Community Safety Team
specialises in managing ASB and funds
additional support including five seconded
police constables and five police
community support officers (PCSOs).
Foundation Grant Scheme provided a total of
of funding, to support 33 individuals
Care Link dealt with
calls into our call centre and attended 2,077
falls in customers' homes reducing the need
for an ambulance call and ultimately
creating cost savings to the NHS.
The Adaptation team:
Cash Wise provided
one-to-one visits to tenants and
15,138 contacts through phone
calls, online or correspondence.
The team also unlocked
in additional benefit, support
grants, reduced utility costs and
access to food banks.