We acknowledge our responsibility to the environment and to our local communities. Below are a few examples of how we have shown our
commitment to practice responsible corporate behaviour and to establish and support initiatives both in our offices and communities.
During 2019 / 2020 we continued to deliver our
Independent Living Scheme Improvement Programme, investing
to refurbish and redevelop a number of ILSs
across the district, including Farfield Court, South Elmsall and Musgrave Court, Lupset.
Community Employment Advisors supported
customers into work, helped 210 to find training opportunities and held work clubs which were accessed by 1,623 attendees.
During 2019 / 2020 we invested
delivering 402 new homes.
We reduced our carbon footprint by
during 2019 / 2020, achieving a 20% reduction against the 2014 / 2015 baseline, and exceeding our target to achieve a 10% reduction by 2020 a year in advance.
Our Community Leadership Programme took
young people from three local high schools to a week-long residential programme in the Lake District.
Our Debt Team continued to take a proactive approach to income management and supporting our tenants:
During 2019/2020 we resolved
complaints of nuisance and anti-social behaviour (ASB) for our tenants.
Our dedicated Community Safety Team
specialises in managing ASB and funds
additional support including five seconded
police constables and five police
community support officers (PCSOs).
Foundation Grant Scheme provided a total of
of funding to support 91 tenants to boost their education or skills and improve their employment opportunities.
Care Link dealt with
calls into our call centre and prevented ambulance calls for 2,177 falls attended in customers' homes ultimately saving costs to the NHS.
The Adaptations Team:
Cash Wise provided
one-to-one visits to tenants and 23,034 contacts through phone calls, online or correspondence. The team also unlocked
in additional benefit, support grants, reduced utility costs and access to food banks.
new apprenticeship opportunities in office based and construction roles.
Delivered our Training for Employment Programme providing practical employment training and support to
individuals in Environmental Assistant roles.
Community Grant Scheme provided a total of
in funding to support 29 community groups throughout the Wakefield district.