Vacancy details

Support Team Supervisor

Reference W010/22
Location Wakefield district - Hybrid working in line with our WorkSmart policy
Salary £25,316 - £27,857
Closing Date 26 January 2022
Contact Kim Rawson, Commercial Manager – Capital Works on 07717306357
Notes Up to 37 Hours

What you’ll be doing:

The Capital Works team are looking for an agile, passionate, and organised individual with good attention to detail. In this role you will have responsibility of a small support team and work closely with management colleagues at various levels throughout the Technical Services Planned department.

In this role you will ensure accurate information is captured to support the pre-construction, live-works and post-construction phases of the capital reinvestment programme or associated planned maintenance schemes.

You will be expected to work across various work environments, including home, office and construction sites to help and support the teams across the department and ensure services deliver value for money.

What we’re looking for:

  • a qualification at level 2 of the Regulated Qualifications Framework including Maths and English;
  • ability to challenge the way we work – identify areas and actions to improve;
  • experience, knowledge and understanding in the operation of a mainframe computer management system;
  • significant experience using Microsoft Office 365, including but not limited to; Outlook, Word, Excel, Teams, PowerPoint etc;
  • ability to present information in a clear concise manner;
  • experience of a customer focused service delivery, including tenant liaison; and
  • flexible approach to workloads dictated by business needs.

Please see the Job description for further information about the role.

If after reading the job description you would like more information about this role please contact Kim Rawson, Commercial Manager – Capital Works on 07717306357.

As an employer WDH can offer you a great set of benefits which includes:

  • 25 days holiday (rising to 30 over 5 years service) and statutory bank holidays;
  • a wide range of personal development opportunities;
  • a fantastic health and wellbeing package;
  • a very attractive pension scheme (14.8% employer contribution); and
  • "cycle to work" scheme and discounted shopping platform

Our WorkSmart approach gives you the opportunity to flex where and when you work, as long it fits in with your role and needs of our business.

We are an equal opportunities employer and welcome applications from all.

About us:

Since WDH was established in 2005, we have gone from strength to strength. We are now one of the UK’s largest social housing providers, with over 32,000 homes across the Wakefield district and our wider operating area across the north of England.

Our vision is to create confident communities. This is underpinned by our mission which is to inspire, transform and promote excellence and our values - to be creative, inclusive and work with integrity.

WDH is much more than bricks and mortar. We go the extra mile to deliver excellent customer services. We innovate, create and regenerate. To find out more, visit our about us page.