Vacancy details

IT Operations Manager

Reference W155/21
Location Wakefield district - Hybrid working in line with our WorkSmart policy
Salary £54,077
Closing Date 09 December 2021
Contact David Wing, Service Director: IT Strategy and Innovation at dwing@wdh.co.uk
Notes Up to 37 Hours

What you’ll be doing:

We are looking for a highly motivated individual with the ambition to secure a leadership role within our expanding IT team. Reporting to the Service Director IT Strategy and Innovation, you will be a confident, technically skilled, and effective decision maker with the ability to lead WDH forward in achieving its ambition to become a digital business by 2025.

You will be required to lead on all aspects of IT infrastructure and service delivery. You will take advantage of business opportunities and deliver financial efficiencies by enhancing the reliability of key business processes and platforms, protecting against all eventualities. Your role will not simply be to ‘keep the lights on’, but to continually enhance the value of IT services to our internal and external customers. You will ensure all our technology solutions, both on premise and cloud based, work seamlessly together to provide an integrated end user experience.

You will provide leadership to a diverse team of technical experts to realise the potential of new technologies. You will deliver data security in an increasingly connected wider world, whilst maximising the return on investments in new technologies by enhancing operational excellence, efficiency and social value. You will help ensure that WDH takes a leading digital role in the sector, whilst managing the challenges posed by pushing the boundaries of new technologies.

You will be resilient; have the determination, decision-making abilities, and attitude to achieve positive outcomes; and a commitment to continuous personal development.

What we’re looking for:

  • a qualification at Level 6 of the Framework for Higher Education qualification, such as a First Degree;
  • significant experience of person management dealing with permanent or ad-hoc teams delivering IT services and/or projects;
  • extensive experience of hybrid IT infrastructure and associated technology;
  • detailed knowledge of Microsoft technologies;
  • detailed knowledge of communication protocols and technologies; and
  • capable of delivering results to tight deadlines and under pressure.

For more information about the role please contact David Wing, Service Director - IT Strategy and Innovation on dwing@wdh.co.uk.

As an employer WDH can offer you a great set of benefits which includes:

  • 25 days holiday (rising to 30 over 5 years service) and statutory bank holidays;
  • a wide range of personal development opportunities;
  • a fantastic health and wellbeing package;
  • a very attractive pension scheme (14.8% employer contribution); and
  • "cycle to work" scheme and discounted shopping platform

We are an equal opportunities employer and welcome applications from all.

About us:

Since WDH was established in 2005, we have gone from strength to strength. We are now one of the UK’s largest social housing providers, with over 32,000 homes across the Wakefield district and our wider operating area across the north of England.

Our vision is to create confident communities. This is underpinned by our mission which is to inspire, transform and promote excellence and our values - to be creative, inclusive and work with integrity.

WDH is much more than bricks and mortar. We go the extra mile to deliver excellent customer services. We innovate, create and regenerate. To find out more, visit our about us page.