Vacancy details

Tenancy Management Officer

Reference W093/20
Location Wakefield District
Salary £15,347 - £17,028
Hours 18.5
Closing Date 28 October 2020
Contact Richard Parker on 07720 274688

Are you able to lead a highly motivated, multi-disciplinary team to develop and improve neighbourhoods, which are sustainable and safe?

If so, you will take the lead in managing complex tenancy management cases, whilst supporting team members to achieve positive outcomes. You will take a holistic approach to tenancy management issues to help maintain suitable tenancies while creating a high quality and well-maintained environment.

A key part of this role will also be to achieve agreed performance targets and standards particularly in relation to Key Performance Indicators (KPIs) and promote the service in a manner consistent with business needs and targets.

Applicants will have:

  • a qualification at Level 4 of the Qualification and Credit Framework such as a HNC in Housing or other relevant qualification, or willingness to work towards;
  • evidence of a customer focused approach to service users whilst developing the strengths of individuals;
  • a successful record of communicating and working effectively with internal and external organisations; and
  • effective leadership and negotiation skills with the ability to effectively motivate in order to deliver high levels of performance

For an informal discussion about this role please contact Richard Parker on 07720 274688.

As an employer WDH can offer you a great set of benefits which includes:

  • 25 days holiday (rising to 30 over 5 years service) + statutory bank holidays;
  • a wide range of personal development opportunities;
  • a fantastic health and wellbeing package;
  • a very attractive pension scheme (14.3% employer contribution); and
  • "cycle to work" scheme and discounted shopping platform

WDH is accredited by Investors in People, which means we recognise that our employees are our most valuable assets.

You can also contact our HR Operations Team on 01977 724698.

Please note: we do not accept CVs.