wdh

Vacancy details

Tenancy Management Officer (Fixed term up to 11 months)

Reference W088/19
Location Wakefield District
Salary £15,346 - £17,028
Hours 18.5
Closing Date 19 July 2019
Contact Tim Spears, Estate Manager on 01924 247139.

Are you able to lead a highly motivated, multi-disciplinary team to develop and improve neighbourhoods, which are sustainable and safe?

If so, you will take the lead in managing complex tenancy management cases, whilst supporting team members to achieve positive outcomes. You will take an holistic approach to tenancy management issues to help maintain suitable tenancies while creating a high quality and well-maintained environment.

A key part of this role will also be to achieve agreed performance targets and standards particularly in relation to Key Performance Indicators (KPIs) and promote the service in a manner consistent with business needs and targets.

Applicants will have:

  • a qualification at Level 4 of the Qualification and Credit Framework such as a HNC in Housing or other relevant qualification, or willingness to work towards;
  • evidence of a customer focused approach to service users whilst developing the strengths of individuals;
  • a successful record of communicating and working effectively with internal and external organisations; and
  • effective leadership and negotiation skills with the ability to effectively motivate in order to deliver high levels of performance

WDH is accredited by Investors in People, which means we recognise that our employees are our most valuable asset. Among the benefits of joining us, all new starters receive an annual leave entitlement linked to length of service, access to a fantastic Employee Benefits discount scheme, auto-enrolment into a Local Government Pension Scheme and the opportunity to request flexible working arrangements.

You can also contact our Recruitment Team on 01977 724698.

Please note: we do not accept CVs.