Vacancy details

Debt Assistant (Fixed term up to 11 months)

Reference W019/19
Location Merefield House, Castleford
Salary £15,384 - £17,070
Hours 37
Closing Date 21 February 2019
Contact Karen Lindley, Business Planning Officer - Debt on 01977 788178
Notes Fixed term up to 11 months

We are looking for someone to provide administrative support to our busy Debt Service.

Reporting to the Court Officer, you will be responsible for telephoning low-level current tenant arrears cases, providing administrative support as required, focusing on delivering a high level of customer service.

Applicants will have:

  • a qualification at level 2 of the Qualifications and Credit Framework;
  • the ability to work effectively in a highly pressurised environment and organise work to meet deadlines and targets;
  • IT literate, skilled at using PC data based systems;
  • experience of delivering customer focused services;
  • good listening skills and a pleasant telephone manner; and
  • the ability to effectively communicate with others in a way, which is easily understood.

If you would like more information about this role please contact Karen Lindley, Business Planning Officer - Debt on 01977 788178.

WDH is accredited by Investors in People, which means we recognise that our employees are our most valuable asset. Among the benefits of joining us, all new starters receive an annual leave entitlement linked to length of service, access to a fantastic Employee Benefits discount scheme, auto-enrolment into a Local Government Pension Scheme and the opportunity to request flexible working arrangements.

You can also contact our Recruitment Team on 01977 724698.

Please note: we do not accept CVs.