We are committed to making sure all our customers and tenants have the skills, knowledge
and confidence to make the financial choices that are right for them.
We do this by offering guidance on a whole range of money management aspects so that our
tenants maximise their income and are able to budget effectively.
Our tenants will be empowered to make changes to improve their quality of life and wellbeing.
By working with partner organisations, our financial inclusion work is proactive and preventative
in helping current and prospective tenants so that they can avoid financial difficulty and are
better placed to maintain their tenancies.
We do this by making sure tenants have access to:
By making our tenants financially capable we will:
We run Money Matters sessions throughout the district where tenants can get individual advice
and guidance, and we deliver Managing Your Money workshops as part of our Community Learning Programme.
Our Big Lottery-funded Cash Wise project will provide financial capability workshops to young social
housing tenants. A new Cash Wise website has been developed.
Tenants can also turn to our central Debt Team for further support and advice.