Reference W126-17 Location Wakefield District Salary £23,463 - £25,854 Hours 37 Closing Date 21 September 2017 Contact Christopher Gent, Debt Recovery Manager, on 01977 788610 We are looking for someone to join our busy Debt Team. Reporting to the Debt Recovery Manager, you will assist in ensuring that an effective and efficient service is provided across the district in respect of the control and recovery of all debts to WDH. In this role you will also provide support, assistance and direction to housing employees across the district and assist in the delivery of a comprehensive customer focused service to all users. Applicants will have: five qualifications at Level 2 of the Qualifications and Credit Framework, such as GCSEs grades A-C, Award, Certificate or Diploma at Level 2 of equivalent; the ability to undertake routine tasks under pressure and meet deadlines; experience of delivering customer focused services in a variety of settings; excellent communication skills and clear written and verbal skills; recent and significant experience of working with a range of agencies including statutory and voluntary agencies; and relevant experience to enable you to undertake the job as detailed in the job description. The role also requires you to have a valid UK driving license and the ability to travel throughout the district and to other locations as required on a daily basis. You will also be required to work outside normal office hours, which will include a minimum of one evening per week and carry out visits on Saturdays in line with business requirements. For an informal discussion please contact Christopher Gent, Debt Recovery Manager on 01977 788610. WDH is accredited by Investors in People, which means we recognise that our employees are our most valuable asset. Among the benefits of joining us, all new starters receive an annual leave entitlement linked to length of service, access to a fantastic Employee Benefits discount scheme, auto-enrolment into a Local Government Pension Scheme and the opportunity to request flexible working arrangements. You can also contact our Recruitment Team on 01977 724698. Please note: we do not accept CVs.